Steps to reproduce
- Share a directory with a group.
- Pick one - user from group has a password reset, new user appeared in group.
- User from group can dig through shared directory, but can't access the files.
Expected behaviour
Normal downloading of files from shared directory.
Actual behaviour
User receives Error 503 Service Unavailable.
Server configuration
Operating system: CentOS 7
Web server: Apache 2.4
Database: MariaDB 10.1
PHP version: 7.0
ownCloud version: 10.0.3.3
Updated from an older ownCloud or fresh install: doesn't matter, problem is already very long.
Where did you install ownCloud from: owncloud.org package repository
Signing status (ownCloud 9.0 and above): No errors have been found.
The content of config/config.php:
{
"system": {
"instanceid": "ocq8k0f5genj",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"xxx",
"xxx",
"xxx"
],
"datadirectory": "\/owncloud\/data",
"dbtype": "mysql",
"version": "10.0.3.3",
"dbname": "owncloud",
"dbhost": "xxx",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"overwrite.cli.url": "https:\/\/xxx\/owncloud",
"memcache.local": "\\OC\\Memcache\\APCu",
"memcache.distributed": "\\OC\\Memcache\\Redis",
"filelocking.enabled": "true",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "xxx",
"port": 6379
},
"mail_from_address": "owncloud",
"mail_smtpmode": "smtp",
"mail_domain": "xxx",
"mail_smtpauth": 1,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "xxx",
"mail_smtpport": "465",
"mail_smtpsecure": "ssl",
"mail_smtpauthtype": "LOGIN",
"theme": "",
"maintenance": false,
"loglevel": 2,
"updatechecker": false,
"htaccess.RewriteBase": "\/owncloud",
"logtimezone": "Europe\/Warsaw",
"lost_password_link": "disabled"
}
}
List of activated apps:
Enabled:
- activity: 2.3.6
- comments: 0.3.0
- configreport: 0.1.1
- dav: 0.3.0
- encryption: 1.3.0
- federatedfilesharing: 0.3.1
- federation: 0.1.0
- files: 1.5.1
- files_external: 0.7.1
- files_pdfviewer: 0.8.2
- files_sharing: 0.10.1
- files_texteditor: 2.2.1
- files_trashbin: 0.9.1
- files_versions: 1.3.0
- files_videoplayer: 0.9.8
- firstrunwizard: 1.1
- gallery: 16.0.2
- market: 0.2.2
- notifications: 0.3.1
- provisioning_api: 0.5.0
- systemtags: 0.3.0
- templateeditor: 0.1
- updatenotification: 0.2.1
Disabled:
- external
- files_antivirus
- theme-example
- user_external
Are you using external storage, if yes which one: No
Are you using encryption: Yes
Are you using an external user-backend, if yes which one: No
Client configuration
Browser: Doesn't matter
Operating system: Doesn't matter
Logs
Web server error log
Nothing interesting
ownCloud log (data/owncloud.log)
{"reqId":"WedC9mxXr6fVs3Hli3A8jgAAAAM","level":4,"time":"2017-10-18T14:03:03+02:00","remoteAddr":"195.80.131.38","user":"joanna.sobotka","app":"webdav","method":"GET","url":"\/remote.php\/webdav\/export-szkola.tar.gz","message":"Exception: {\"Message\":\"HTTP\\\/1.1 503 Encryption not ready: multikeydecrypt with share key failed:error:0407109F:rsa routines:RSA_padding_check_PKCS1_type_2:pkcs decoding error\",\"Exception\":\"Sabre\\\\DAV\\\\Exception\\\\ServiceUnavailable\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/www\\\/html\\\/lib\\\/composer\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/CorePlugin.php(85): OCA\\\\DAV\\\\Connector\\\\Sabre\\\\File->get()\\n#1 [internal function]: Sabre\\\\DAV\\\\CorePlugin->httpGet(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#2 \\\/var\\\/www\\\/html\\\/lib\\\/composer\\\/sabre\\\/event\\\/lib\\\/EventEmitterTrait.php(105): call_user_func_array(Array, Array)\\n#3 \\\/var\\\/www\\\/html\\\/lib\\\/composer\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(479): Sabre\\\\Event\\\\EventEmitter->emit('method:GET', Array)\\n#4 \\\/var\\\/www\\\/html\\\/lib\\\/composer\\\/sabre\\\/dav\\\/lib\\\/DAV\\\/Server.php(254): Sabre\\\\DAV\\\\Server->invokeMethod(Object(Sabre\\\\HTTP\\\\Request), Object(Sabre\\\\HTTP\\\\Response))\\n#5 \\\/var\\\/www\\\/html\\\/apps\\\/dav\\\/appinfo\\\/v1\\\/webdav.php(63): Sabre\\\\DAV\\\\Server->exec()\\n#6 \\\/var\\\/www\\\/html\\\/remote.php(165): require_once('\\\/var\\\/www\\\/html\\\/a...')\\n#7 {main}\",\"File\":\"\\\/var\\\/www\\\/html\\\/apps\\\/dav\\\/lib\\\/Connector\\\/Sabre\\\/File.php\",\"Line\":344,\"User\":\"joanna.sobotka\"}"}
Browser log
Nothing interesting