Hi! I observe a problem, some files are not displayed on desktop clients.
Instead, I see empty folders in which these files should be located.
At the same time, these files are visible and accessible in the web interface.
In order for the files to be displayed in an empty folder, it is enough for me to
create an empty file in this folder and wait for synchronization.
After that, all the files that should be in this folder are displayed.
I tried running scan commands for all users on the server, but it didnāt help.
Hi!
Yes, I can do it in the next few days. But it seems to me that this is not the problem, since everything is displayed well on the iOS, Android, Web client, and I observe the problem only on Windows with the owncloud 4.2.0 client installed.
I also want to add that forced synchronization on the client does not help.
I also noticed that the log file on the server is empty.
Hi!
I updated the server to version 10.13.1, after which I made āoŃŃ files:scan --allā,
but this did not help solve my problem. I still donāt see some files in folders
on my computer with the 4.2.0 client installed. At the same time, these files
are visible through the web and through mobile clients.
Please any tips!
no, this is not related to the prohibition on synchronizing certain files on my part. the problem is something else. Tell me how to understand what the problem is?
if this is an issue in the client itself then i think it maybe is required to open an issue below and the ownCloud people could better say what additional info is required: