Hi all,
My files are missing in the Web UI. The files appear again after running repair, but disappear after some time. These files are located in an encrypted partition (I.e. I moved them out of the owncloud folder).
I’m after some guidance on debugging this. I’ve checked the oc_accounts table and everything was ok there. I’ve also read some similar questions but can’t quite work out what is wrong.
Steps to reproduce
- Leave owncloud for a day or so
- Navigate to /owncloud/index.php/settings/personal
- Files are missing
This can be fixed by running
sudo -u www-data php occ maintenance:singleuser --on
sudo -u www-data php occ files:scan --all --repair
sudo -u www-data php occ maintenance:singleuser --off
However, after some time the files are missing again. I’m going to pop that into a corn job but it doesn’t seem ideal?
Expected behaviour
Files should be listed
Actual behaviour
Files are missing
Server configuration
Debian 10
Web server:
Apache 2
Database:
Postgres
PHP version:
7.3.19
ownCloud version: (see ownCloud admin page)
10.6.0
Updated from an older ownCloud or fresh install:
Newish install (October). Updated recently to 10.6. Not sure if issues predated this.
Where did you install ownCloud from:
apt
Signing status (ownCloud 9.0 and above):
No errors have been found.
The content of config/config.php:
{ "system": { "updatechecker": false, "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "localhost", "cloud.goodwin-jones.com" ], "datadirectory": "\/mnt\/vault\/owncloud", "overwrite.cli.url": "http:\/\/localhost", "dbtype": "pgsql", "version": "10.6.0.5", "dbname": "owncloud", "dbhost": "localhost", "dbtableprefix": "oc_", "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "logtimezone": "UTC", "apps_paths": [ { "path": "\/var\/www\/owncloud\/apps", "url": "\/apps", "writable": false }, { "path": "\/var\/www\/owncloud\/apps-external", "url": "\/apps-external", "writable": true } ], "installed": true, "instanceid": "ocujg2yvld86", "theme": "", "memcache.local": "\\OC\\Memcache\\APCu", "memcache.locking": "\\OC\\Memcache\\Redis", "redis": { "host": "localhost", "port": 6379 }, "loglevel": 2, "maintenance": false, "singleuser": false } }
List of activated apps:
Enabled:
- activity: 2.6.0
- comments: 0.3.0
- configreport: 0.2.0
- dav: 0.6.0
- federatedfilesharing: 0.5.0
- federation: 0.1.0
- files: 1.5.2
- files_external: 0.7.1
- files_external_dropbox: 1.2.0
- files_mediaviewer: 1.0.4
- files_pdfviewer: 0.11.2
- files_sharing: 0.14.0
- files_texteditor: 2.3.0
- files_trashbin: 0.9.1
- files_versions: 1.3.0
- firstrunwizard: 1.2.0
- market: 0.6.0
- notifications: 0.5.2
- provisioning_api: 0.5.0
- systemtags: 0.3.0
- templateeditor: 0.4.0
- updatenotification: 0.2.1
Disabled:
- admin_audit
- announcementcenter
- customgroups
- encryption
- enterprise_key
- external
- files_antivirus
- files_classifier
- files_external_ftp
- files_ldap_home
- files_lifecycle
- firewall
- graphapi
- guests
- oauth2
- openidconnect
- password_policy
- ransomware_protection
- sharepoint
- systemtags_management
- theme-enterprise
- user_external
- user_ldap
- user_shibboleth
- windows_network_drive
- wopi
- workflow
Are you using external storage, if yes which one: No
Are you using encryption: no
Are you using an external user-backend, if yes which one: No
Client configuration
Browser: Firefox
Operating system: Windows