Owncloud was running, I was uploading files to store and share them. Then a pop up came saying, that some of the files had another file size than expected. I closed this pop up and wanted to leave the folder and navigate somewhere else, but obviously the entire installation crashed with this error message: Exception occurred while logging exception: Failed to connect to the database: An exception occurred while executing ‘PRAGMA journal_mode = WAL’: SQLSTATE[HY000]: General error: 14 unable to open database file
Steps to reproduce
- Can not log in.
Expected behaviour
Log in (or anything).
Actual behaviour
I get this error message: Exception occurred while logging exception: Failed to connect to the database: An exception occurred while executing ‘PRAGMA journal_mode = WAL’: SQLSTATE[HY000]: General error: 14 unable to open database file
And obviously a list of files, which can’t connect.
Server configuration
Operating system: Hosted on 1&1, don’t know more details
Web server: Hosted on 1&1, don’t know more details
Database: Standard database with standard installation
PHP version: 7.0
ownCloud version: (see ownCloud admin page) 10.0.3.3
Updated from an older ownCloud or fresh install:
Where did you install ownCloud from:
Signing status (ownCloud 9.0 and above): ?
Login as admin user into your ownCloud and access
http://example.com/index.php/settings/integrity/failed
paste the results into https://gist.github.com/ and puth the link here.
Not possible
The content of config/config.php:
<?php
$CONFIG = array (
‘instanceid’ => ‘(instance-ID)’,
‘passwordsalt’ => ‘(password)’,
‘secret’ => ‘(secret)’,
‘trusted_domains’ =>
array (
0 => ‘URL’,
),
‘datadirectory’ => ‘(home directory)/htdocs/owncloud/data’,
‘overwrite.cli.url’ => ‘(URL)’,
‘dbtype’ => ‘sqlite3’,
‘version’ => ‘10.0.3.3’,
‘installed’ => true,
‘theme’ => ‘(home directory)/htdocs/owncloud/themes/mytheme’,
‘maintenance’ => false,
‘mail_smtpmode’ => ‘smtp’,
‘mail_smtpsecure’ => ‘ssl’,
‘mail_from_address’ => ‘server’,
‘mail_domain’ => ‘(domain)’,
‘mail_smtphost’ => ‘smtp.1und1.de’,
‘mail_smtpport’ => ‘465’,
‘mail_smtpauth’ => 1,
‘mail_smtpname’ => ‘(email address)’,
‘mail_smtppassword’ => ‘(password)’,
‘mail_smtpauthtype’ => ‘NTLM’,
‘loglevel’ => 2,
‘trashbin_retention_obligation’ => ‘auto’,
);
Generate: Config Report => Not possible
Command line: Not possible
Are you using encryption: yes, SSL encrypted connection
Are you using an external user-backend, if yes which one: No
Client configuration
Browser: Chrome 67
Operating system:
Windows 10 Pro 64Bit
Logs
Web server error log
Insert your webserver log here
ownCloud log (data/owncloud.log)
Insert your ownCloud log here
Browser log
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...