IOS 14.4 iphone xr app crash

Steps to reproduce

  1. Install app 11.5 from app store
  2. Try to add account

Expected behaviour

Tell us what should happen

Actual behaviour

Tell us what happens instead
Crash - app closes

Server configuration

Web server:

Database:

PHP version:

ownCloud version:

Storage backend (external storage):

Client

iOS version:
14.4
ownCloud app version:
11.5
Device model:
Iphone XR

Logs

Web server error log

Insert your webserver log here

ownCloud log (data/owncloud.log)

Insert your ownCloud log here
New users can not upload attach. 

2021-02-11 23:26:56.477000+0200 ownCloud[1801:367618] [info] | [LogIntro] Starting logging to /private/var/mobile/Containers/Shared/AppGroup/6C6D64B4-43AD-4422-A091-F7FD53AC4E90/logs/com.owncloud.ios-app.log [OCLogFileWriter.m:104|FULL]
2021-02-11 23:26:56.490000+0200 ownCloud[1801:367618] [info] ┓ [LogIntro] Host: com.owncloud.ios-app 11.5 (186) #56b28a0b; SDK: 1.0 (1) #e774c75; OS: iOS 14.4; Device: iPhone (iPhone11,8); Localizations: [en-GB, en]; Class Setttings: core.thumbnail-available-for-mime-type-prefixes: default: `(     "*" )` -> computed: `(     "*" )` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:26:56.490000+0200 ownCloud[1801:367618] [info] ┃ [LogIntro] core.cookie-support-enabled: default: `1` -> computed: `1` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:26:56.490000+0200 ownCloud[1801:367618] [info] ┃ [LogIntro] http.user-agent: default: `ownCloudApp/{{app.version}} ({{app.part}}/{{app.build}}; {{os.name}}/{{os.version}}; {{device.model}})` -> computed: `ownCloudApp/{{app.version}} ({{app.part}}/{{app.build}}; {{os.name}}/{{os.version}}; {{device.model}})` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:26:56.490000+0200 ownCloud[1801:367618] [info] ┃ [LogIntro] log.format: default: `text` -> computed: `text` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:26:56.490000+0200 ownCloud[1801:367618] [info] ┃ [LogIntro] log.single-lined: default: `1` -> computed: `1` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:26:56.490000+0200 ownCloud[1801:367618] [info] ┃ [LogIntro] log.privacy-mask: default: `0` -> computed: `0` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:26:56.490000+0200 ownCloud[1801:367618] [info] ┃ [LogIntro] log.colored: default: `0` -> computed: `0` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:26:56.490000+0200 ownCloud[1801:367618] [info] ┃ [LogIntro] log.level: default: `4` -> user-prefs: `3` -> computed: `3` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:26:56.490000+0200 ownCloud[1801:367618] [info] ┃ [LogIntro] log.maximum-message-size: default: `0` -> computed: `0` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:26:56.490000+0200 ownCloud[1801:367618] [info] ┃ [LogIntro] log.enabled-components: default: `(     "writer.stderr",     "writer.file" )` -> computed: `(     "writer.stderr",     "writer.file" )` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:26:56.490000+0200 ownCloud[1801:367618] [info] ┃ [LogIntro] log.blank-filtered-messages: default: `0` -> computed: `0` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:26:56.490000+0200 ownCloud[1801:367618] [info] ┃ [LogIntro] log.synchronous: default: `0` -> computed: `0` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:26:56.490000+0200 ownCloud[1801:367618] [info] ┃ [LogIntro] connection.force-background-url-sessions: default: `0` -> computed: `0` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:26:56.490000+0200 ownCloud[1801:367618] [info] ┃ [LogIntro] connection.minimum-server-version: default: `10.0` -> computed: `10.0` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:26:56.490000+0200 ownCloud[1801:367618] [info] ┃ [LogIntro] connection.allow-cellular: default: `1` -> computed: `1` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:26:56.490000+0200 ownCloud[1801:367618] [info] ┃ [LogIntro] connection.preferred-authentication-methods: default: `(     "com.owncloud.openid-connect",     "com.owncloud.oauth2",     "com.owncloud.basicauth" )` -> computed: `(     "com.owncloud.openid-connect",     "com.owncloud.oauth2",     "com.owncloud.basicauth" )` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:26:56.490000+0200 ownCloud[1801:367618] [info] ┃ [LogIntro] connection.allow-background-url-sessions: default: `1` -> computed: `1` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:26:56.490000+0200 ownCloud[1801:367618] [info] ┃ [LogIntro] connection.plain-http-policy: default: `warn` -> computed: `warn` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:26:56.490000+0200 ownCloud[1801:367618] [info] ┃ [LogIntro] connection.always-request-private-link: default: `0` -> computed: `0` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:26:56.490000+0200 ownCloud[1801:367618] [info] ┃ [LogIntro] connection.transparent-temporary-redirect: default: `0` -> computed: `0` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:26:56.490000+0200 ownCloud[1801:367618] [info] ┃ [LogIntro] authentication.browser-session-class: default: `operating-system` -> computed: `operating-system` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:26:56.490000+0200 ownCloud[1801:367618] [info] ┃ [LogIntro] authentication.browser-session-prefers-ephermal: default: `0` -> computed: `0` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:26:56.490000+0200 ownCloud[1801:367618] [info] ┛ [LogIntro] ; Log options: level=Error, destinations=["writer.stderr", "writer.file"], options=[], maskPrivateData=false [OCLogFileWriter.m:105|FULL]
2021-02-11 23:27:01.211000+0200 ownCloud[1801.367605] [info] | [OS] -canOpenURL: failed for URL: "org-appextension-feature-password-management://" - error: "The operation couldn’t be completed. (OSStatus error -10814.)" [NSLog:0|FULL]
2021-02-11 23:27:03.758000+0200 ownCloud[1803:367842] [info] | [LogIntro] Starting logging to /private/var/mobile/Containers/Shared/AppGroup/6C6D64B4-43AD-4422-A091-F7FD53AC4E90/logs/com.owncloud.ios-app.log [OCLogFileWriter.m:104|FULL]
2021-02-11 23:27:03.759000+0200 ownCloud[1803:367842] [info] ┓ [LogIntro] Host: com.owncloud.ios-app 11.5 (186) #56b28a0b; SDK: 1.0 (1) #e774c75; OS: iOS 14.4; Device: iPhone (iPhone11,8); Localizations: [en-GB, en]; Class Setttings: core.thumbnail-available-for-mime-type-prefixes: default: `(     "*" )` -> computed: `(     "*" )` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:27:03.759000+0200 ownCloud[1803:367842] [info] ┃ [LogIntro] core.cookie-support-enabled: default: `1` -> computed: `1` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:27:03.759000+0200 ownCloud[1803:367842] [info] ┃ [LogIntro] http.user-agent: default: `ownCloudApp/{{app.version}} ({{app.part}}/{{app.build}}; {{os.name}}/{{os.version}}; {{device.model}})` -> computed: `ownCloudApp/{{app.version}} ({{app.part}}/{{app.build}}; {{os.name}}/{{os.version}}; {{device.model}})` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:27:03.759000+0200 ownCloud[1803:367842] [info] ┃ [LogIntro] log.format: default: `text` -> computed: `text` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:27:03.759000+0200 ownCloud[1803:367842] [info] ┃ [LogIntro] log.single-lined: default: `1` -> computed: `1` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:27:03.759000+0200 ownCloud[1803:367842] [info] ┃ [LogIntro] log.privacy-mask: default: `0` -> computed: `0` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:27:03.759000+0200 ownCloud[1803:367842] [info] ┃ [LogIntro] log.colored: default: `0` -> computed: `0` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:27:03.759000+0200 ownCloud[1803:367842] [info] ┃ [LogIntro] log.level: default: `4` -> user-prefs: `3` -> computed: `3` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:27:03.759000+0200 ownCloud[1803:367842] [info] ┃ [LogIntro] log.maximum-message-size: default: `0` -> computed: `0` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:27:03.759000+0200 ownCloud[1803:367842] [info] ┃ [LogIntro] log.enabled-components: default: `(     "writer.stderr",     "writer.file" )` -> computed: `(     "writer.stderr",     "writer.file" )` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:27:03.759000+0200 ownCloud[1803:367842] [info] ┃ [LogIntro] log.blank-filtered-messages: default: `0` -> computed: `0` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:27:03.759000+0200 ownCloud[1803:367842] [info] ┃ [LogIntro] log.synchronous: default: `0` -> computed: `0` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:27:03.759000+0200 ownCloud[1803:367842] [info] ┃ [LogIntro] connection.force-background-url-sessions: default: `0` -> computed: `0` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:27:03.759000+0200 ownCloud[1803:367842] [info] ┃ [LogIntro] connection.minimum-server-version: default: `10.0` -> computed: `10.0` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:27:03.759000+0200 ownCloud[1803:367842] [info] ┃ [LogIntro] connection.allow-cellular: default: `1` -> computed: `1` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:27:03.759000+0200 ownCloud[1803:367842] [info] ┃ [LogIntro] connection.preferred-authentication-methods: default: `(     "com.owncloud.openid-connect",     "com.owncloud.oauth2",     "com.owncloud.basicauth" )` -> computed: `(     "com.owncloud.openid-connect",     "com.owncloud.oauth2",     "com.owncloud.basicauth" )` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:27:03.759000+0200 ownCloud[1803:367842] [info] ┃ [LogIntro] connection.allow-background-url-sessions: default: `1` -> computed: `1` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:27:03.759000+0200 ownCloud[1803:367842] [info] ┃ [LogIntro] connection.plain-http-policy: default: `warn` -> computed: `warn` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:27:03.759000+0200 ownCloud[1803:367842] [info] ┃ [LogIntro] connection.always-request-private-link: default: `0` -> computed: `0` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:27:03.759000+0200 ownCloud[1803:367842] [info] ┃ [LogIntro] connection.transparent-temporary-redirect: default: `0` -> computed: `0` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:27:03.759000+0200 ownCloud[1803:367842] [info] ┃ [LogIntro] authentication.browser-session-class: default: `operating-system` -> computed: `operating-system` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:27:03.759000+0200 ownCloud[1803:367842] [info] ┃ [LogIntro] authentication.browser-session-prefers-ephermal: default: `0` -> computed: `0` [OCLogFileWriter.m:105|FULL]
2021-02-11 23:27:03.759000+0200 ownCloud[1803:367842] [info] ┛ [LogIntro] ; Log options: level=Error, destinations=["writer.stderr", "writer.file"], options=[], maskPrivateData=false [OCLogFileWriter.m:105|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┓ [APP, CRASH_REPORTER] Incident Identifier: AF9BA5C6-DB1B-4773-9577-92BBC7EC62FC [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] CrashReporter Key:   TODO [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] Hardware Model:      iPhone11,8 [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] Process:         ownCloud [1801] [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] Path:            /private/var/containers/Bundle/Application/439B70BE-93A3-41BC-A393-755787DF07FD/ownCloud.app/ownCloud [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] Identifier:      com.owncloud.ios-app [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] Version:         11.5 (186) [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] Code Type:       ARM-64 [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] Parent Process:   [1] [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER]  [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] Date/Time:       2021-02-11 21:27:01 +0000 [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] OS Version:      iPhone OS 14.4 (18D52) [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] Report Version:  104 [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER]  [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] Exception Type:  SIGABRT [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] Exception Codes: #0 at 0x1b086a414 [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] Crashed Thread:  0 [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER]  [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] Application Specific Information: [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSPlaceholderDictionary initWithObjects:forKeys:count:]: attempt to insert nil object from objects[0]' [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER]  [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] Last Exception Backtrace: [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] 0   CoreFoundation                      0x000000018291586c 0x1827f0000 + 1202284 [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] 1   libobjc.A.dylib                     0x0000000197930c50 0x19792a000 + 27728 [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] 2   CoreFoundation                      0x0000000182985e1c 0x1827f0000 + 1662492 [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] 3   CoreFoundation                      0x0000000182992270 0x1827f0000 + 1712752 [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] 4   CoreFoundation                      0x0000000182806550 0x1827f0000 + 91472 [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] 5   CoreFoundation                      0x00000001827f8dd0 0x1827f0000 + 36304 [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] 6   UIKitCore                           0x00000001850b5344 0x184702000 + 10171204 [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] 7   UIKitCore                           0x0000000184fdc548 0x184702000 + 9282888 [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] 8   UIKitCore                           0x0000000184fe1b50 0x184702000 + 9304912 [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] 9   UIKitCore                           0x000000018509bbf8 0x184702000 + 10066936 [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] 10  UIKitCore                           0x000000018509c21c 0x184702000 + 10068508 [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] 11  UIKitCore                           0x0000000185090d1c 0x184702000 + 10022172 [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] 12  UIKitCore                           0x0000000184d12478 0x184702000 + 6358136 [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] 13  UIKitCore                           0x0000000184d11b88 0x184702000 + 6355848 [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] 14  UIKitCore                           0x0000000185306f58 0x184702000 + 12603224 [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] 15  UIKitCore                           0x0000000185301fc8 0x184702000 + 12582856 [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] 16  UIKitCore                           0x0000000185801b30 0x184702000 + 17824560 [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] 17  UIKitCore                           0x00000001855fbd50 0x184702000 + 15703376 [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] 18  ownCloud                            0x0000000102f9f9b4 0x102f5c000 + 276916 [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] 19  ownCloud                            0x0000000102f9a2f4 0x102f5c000 + 254708 [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] 20  UIKitCore                           0x0000000184bacab8 0x184702000 + 4893368 [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] 21  UIKitCore                           0x0000000184bad494 0x184702000 + 4895892 [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP, CRASH_REPORTER] 22  UIKitCore                           0x0000000184adad8c 0x184702000 + 4033932 [AppDelegate.swift:265|FULL]
2021-02-11 23:27:03.740000+0200 ownCloud[1803.367838] [ERRO] ┃ [APP,
<!--
## If you have suggestions of enhancements
--> 
### Tell us what could be improved:

@sidlu are some lines of the crashlog cut off at the end?

Is this a jailbroken phone?

log file is not complite. there is link to complite log file - https://drive.google.com/file/d/1vHPUNkr-Yui0JMC4q4fncSoLdaxbLs2e/view?usp=sharing

phone is not jailbroked.

Updated to version 11.5.1 build 187 - still crashing.

Is there any solution to fix it?

@sidlu could you post the new 11.5.1 crash log?

Hi!