Please help us by providing the following info.
Steps to reproduce
- Fire up app
- Log in
- Navigate to File
- Touch File
Expected behaviour
File should load … for instance, if it’s an image, the image should be displayed
Actual behaviour
Animated “loading” graphic spins forever, never loading file.
Mobile client configuration
Client OS (iOS, Android, …):
Client version: iOS - iPad Pro 12.9" iOS Version 10.2
Server configuration
Operating system: iOS
Web server: CentOS 7
Database: Mariadb 5.5.52
PHP version: 5.46
ownCloud version (see ownCloud admin page): 9.1
Updated from an older ownCloud or fresh install: fresh
ownCloud log (data/owncloud.log):
Special configurations (external storage, external authentication, reverse proxy, server-side-encryption): Server-side encryption