Please help us by providing the following info.
Steps to reproduce
1. Fire up app
2. Log in
3. Navigate to File
4. Touch File
Expected behaviour
File should load ... for instance, if it's an image, the image should be displayed
Actual behaviour
Animated "loading" graphic spins forever, never loading file.
Mobile client configuration
Client OS (iOS, Android, ...):
Client version: iOS - iPad Pro 12.9" iOS Version 10.2
Server configuration
Operating system: iOS
Web server: CentOS 7
Database: Mariadb 5.5.52
PHP version: 5.46
ownCloud version (see ownCloud admin page): 9.1
Updated from an older ownCloud or fresh install: fresh
ownCloud log (data/owncloud.log):
Special configurations (external storage, external authentication, reverse proxy, server-side-encryption): Server-side encryption