Steps to reproduce
- Take a picture of the document with “Scan document”.
- Save it.
Expected behaviour
The file is successfully uploaded and the process is complete.
Actual behaviour
Users can wait for hours for the process to finish. The progress circle keeps spinning endlessly. The file size is irrelevant at this point. Even files of a few KB can cause this problem. At this time, the upload is actually completed on the server side.
At this time, the user cannot stop the file by touching it, so the user has to wait. Users can restart the app, but this will not solve the problem.
The solution I know.
The server will delete the relevant file and the iOS user will restart the app.
The file will then be uploaded to the server again, and the iOS user will stop after the upload process is complete.
iOS 14.0.1, ownCloud(server) 10.6.0, ownCloud(iOS) 11.4.4