IP/owncloud does not open/respond


#1

Hello everybody,

I am new here and please do not be annoyed if I might ask a redundant question.
I followed the installing instructions according to:

But if I am typing https://myIP/owncloud into my web browser (SAFARI), it says it cannot open the page because the server is not responding...

Any diagnostic steps, any help is very much appreciated!!! THX, Chris


#2

ownCloud is just a web application written in PHP and served by your webserver. So its up to your webserver to respond on that URL / IP.

Tools like ping, nmap and traceroute might help supporting you with your task to research why your webserver is not responding. Asking for support in a community dedicated to your used webserver might help as well.


#3

Certainly a valid point! Nonetheless, I thought, people in this forum might have encountered the same problems and might even help with that... PLUS: I am sure, I am not the only person facing this problem. So, people trying to install owncloud might be thankful to find this issue here, rather than screening the whole internet again...


#4

The problem is, issues like this can have tons of different reasons (e.g. it could be that your webserver is just not running).

Adding to this ownCloud runs on a huge amount on different linux systems and environments. So if a user had the same issue/problem it can have a completely different solution than on your environment.

Thats why its nearly impossible to give specific hints from ownCloud side.


#5

I see. My problem is that I am not advanced enough to really figure out where the main issue is. I would guess it is right now that my webserver is not responding. So, it is an APACHE2 issue as I am using it? Thanks anyways!


#6

Unfortunately it could be everything :confused: : webserver not running, a firewall, wrong used ports, wrong used IP.

Thats why i have given you a few generic pointers / instructions above: