iPhone Files - Possible to Recover?

Steps to reproduce

Expected behaviour

I only want to know if there is a way when signing into the iOS app if you can force the iOS files to overwrite what currently exists in the cloud. On an old server version. ownCloud web shows hardly any files. All files are on the iPhone. Afraid if user enters password and syncs that all files will be deleted by syncing the web files back to phone. Nothing in FAQ.

Adding that many folders were deleted according to sync protocol but none of them are in deleted files on the web. If there is any way to grab these files off the phone before sync, we will not lose them.

Actual behaviour

Tell us what happens instead

Server configuration

Web server:


PHP version:

ownCloud version:

Storage backend (external storage):


iOS version:

ownCloud app version:

Device model:
iPhone 8


Web server error log

Insert your webserver log here

ownCloud log (data/owncloud.log)

Insert your ownCloud log here

Tell us what could be improved:

Yes, it’s conceivable. Almost every healing procedure is the same. You can use iCloud or any other third-party program to accomplish this. Here are the steps that will help you retrieve your iPhone’s files.