Hello? I’m scared now because I don’t use the paid app and it doesn’t have support.
We migrated server IP and platform to another server, and we have the following error with no idea how to fix it.
Please I need help to correct the platform I will pay privately if necessary but I need it to return to normal. my server team does not support this application and problems. We only have one clinic to use for this now that you need access again
logs:
{"reqId":"8ZwvJxYpIKyZEJKNFvUj","level":3,"time":"2024-07-24T05:53:00+00:00","remoteAddr":"139.59.192.34","user":"--","app":"index","method":"GET","url":"\/","message":"Exception: {\"Exception\":\"OCP\\\\Session\\\\Exceptions\\\\SessionNotAvailableException\",\"Message\":\"\",\"Code\":0,\"Trace\":\"#0 \\\/home\\\/hostnet\\\/backup.hostcuritiba.net.br\\\/lib\\\/private\\\/Session\\\/CryptoSessionData.php(161): OC\\\\Session\\\\Internal->getId()\\n#1 \\\/home\\\/hostnet\\\/backup.hostcuritiba.net.br\\\/lib\\\/private\\\/User\\\/Session.php(696): OC\\\\Session\\\\CryptoSessionData->getId()\\n#2 \\\/home\\\/hostnet\\\/backup.hostcuritiba.net.br\\\/lib\\\/kernel.php(458): OC\\\\User\\\\Session->invalidateSessionToken()\\n#3 \\\/home\\\/hostnet\\\/backup.hostcuritiba.net.br\\\/lib\\\/kernel.php(593): OC::initSession()\\n#4 \\\/home\\\/hostnet\\\/backup.hostcuritiba.net.br\\\/lib\\\/kernel.php(1059): OC::init()\\n#5 \\\/home\\\/hostnet\\\/backup.hostcuritiba.net.br\\\/lib\\\/base.php(27): require_once('\\\/home\\\/hostnet\\\/b...')\\n#6 \\\/home\\\/hostnet\\\/backup.hostcuritiba.net.br\\\/index.php(31): require_once('\\\/home\\\/hostnet\\\/b...')\\n#7 {main}\",\"File\":\"\\\/home\\\/hostnet\\\/backup.hostcuritiba.net.br\\\/lib\\\/private\\\/Session\\\/Internal.php\",\"Line\":130}"