I can not get a connection with my owncloud server anymore at the external address. When I change the address in the config file to the internal address in my private network the connection works fine. The client asks me for credentials and connects.
With the external address the client doesn't ask for credentials and times out. I have the same problem with the computer of a friend since deleting and recreating the profile. He is running Kubuntu 15.04.
I think, this problem is not server related, but KDE-Client.
For me, this problem exists since a while, I was using the internal address. But my friend cant.
Thanks for help, Stefan
Steps to reproduce
Client asks for credentials and connects to server
No connection to owncloud on ... timeout
see log at end
Client version: 2.2.3
Client operating system: Kubuntu 15.04 and 16,04
Operating system: Ubuntu Server 15.04
Web server: apache 2.4.20
PHP version: 7.0.10
ownCloud version (see ownCloud admin page): 9.1.0
Updated from an older ownCloud or fresh install: update
ownCloud log (data/owncloud.log): there are no new log entries, when connection fails
Special configurations (external storage, external authentication, reverse proxy, server-side-encryption):
The server has a valid certificate.
08-31 21:42:03:517 0x1a775a0 Resetting QNAM
08-31 21:42:03:519 0x1a775a0 Checking server and authentication
08-31 21:42:03:633 0x1a775a0 Object::connect: No such signal QNetworkReplyImpl::encrypted()
08-31 21:42:03:635 0x1a775a0 !!! OCC::CheckServerJob created for "https://www.hilie.de/cloud" + "status.php" "OCC::ConnectionValidator"
08-31 21:42:06:658 0x1a775a0 virtual void OCC::PassiveUpdateNotifier::backgroundCheckForUpdate()
08-31 21:42:06:659 0x1a775a0 virtual void OCC::OCUpdater::backgroundCheckForUpdate() checking for available update
08-31 21:42:07:715 0x1a775a0 Client is on latest version!
08-31 21:42:30:635 0x1a775a0 TIMEOUT virtual void OCC::CheckServerJob::slotTimeout()
08-31 21:42:30:637 0x1a775a0 AccountState connection status change: "Undefined" -> "Timeout"
08-31 21:42:30:638 0x1a775a0 AccountState state change: "Getrennt" -> "Netzwerkfehler"
08-31 21:42:30:641 0x1a775a0 "Keine Verbindung zu ownCloud auf https://www..../cloud
08-31 21:42:30:644 0x1a775a0 Account "***@www...." disconnected or paused, terminating or descheduling sync folders
08-31 21:42:35:508 0x1a775a0 Resetting QNAM
08-31 21:42:35:509 0x1a775a0 Checking server and authentication
08-31 21:42:35:511 0x1a775a0 Object::connect: No such signal QNetworkReplyImpl::encrypted()
08-31 21:42:35:512 0x1a775a0 !!! OCC::CheckServerJob created for "..." + "status.php" "OCC::ConnectionValidator"
08-31 21:43:02:517 0x1a775a0 TIMEOUT virtual void OCC::CheckServerJob::slotTimeout()
08-31 21:43:02:519 0x1a775a0 "Keine Verbindung zu ownCloud auf ...
08-31 21:43:02:522 0x1a775a0 Account "***@www...." disconnected or paused, terminating or descheduling sync folders