LDAP user without group



Steps to reproduce

  1. Configured LDAP to Active Directory
  2. User can login

Expected behaviour

All LDAP users should receive the same group and share to the group

Actual behaviour

Some user don’t get the domain group and others get that group, cannot share to that group even people within that group

Server configuration

Operating system: Centos 7

Web server: Apache2

Database: MAriaDB

PHP version: ?

ownCloud version: (see ownCloud admin page) 10.0.4

Updated from an older ownCloud or fresh install:

Where did you install ownCloud from:

Signing status (ownCloud 9.0 and above):

Login as admin user into your ownCloud and access 
paste the results into https://gist.github.com/ and puth the link here.

The content of config/config.php:

Log in to the web-UI with an administrator account and click on
'admin' -> 'Generate Config Report' -> 'Download ownCloud config report'
This report includes the config.php settings, the list of activated apps
and other details in a well sanitized form.


If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your ownCloud installation folder

*ATTENTION:* Do not post your config.php file in public as is. Please use one of the above
methods whenever possible. Both, the generated reports from the web-ui and from occ config:list
consistently remove sensitive data. You still may want to review the report before sending.
If done manually then it is critical for your own privacy to dilligently
remove *all* host names, passwords, usernames, salts and other credentials before posting.
You should assume that attackers find such information and will use them against your systems.

List of activated apps:

If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your ownCloud installation folder.

Are you using external storage, if yes which one: local/smb/sftp/…

Are you using encryption: yes/no

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/…

LDAP configuration (delete this part if not used)

With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your ownCloud installation folder

Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';

Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.

Client configuration


Operating system:


Web server error log

Insert your webserver log here

ownCloud log (data/owncloud.log)

Insert your ownCloud log here

Browser log

Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log 
c) ...


Hey, i think its strongly suggested to use a recent version like the current 10.0.8 instead of such outdated versions.


While I agree with @tom42, can you provide following information?

How did you configure it?

LDAP Configuration is covered in the ownCloud documentation:


I would advise you to check here for errors / configurations errors.


I’m doing some testes and it’s very strange. When a user logs in e gets the missing groups and when he logout e losses the group. Another problem is that the LDAP/AD folder group doesn’t show all user within that group, just some, and in Users management there are a lot of users belonging to that group