Steps to reproduce
Expected behaviour
Tell us what should happen
Actual behaviour
LDAP sync gets lost. All employees get a message “all files from the sync folder got deleted. Do you want to keep or delete all files?” on the owncloud client.
All users get a new USER ID with a suffix (as seen in phpmyadmin) and therefore a new folder on the server.
This happened the SECOND time today since I’ve updated to 10.0.10
Server configuration
Operating system: Debian 3.16.39-1+deb8u2
Web server: Apache/2.4.10
Database: Ver 8.42 Distrib 5.5.54,
PHP version: PHP 5.6.38-0+deb8u1
ownCloud version: (see ownCloud admin page)
Updated from an older ownCloud or fresh install:
Where did you install ownCloud from:
Signing status (ownCloud 9.0 and above):
Login as admin user into your ownCloud and access
http://example.com/index.php/settings/integrity/failed
paste the results into https://gist.github.com/ and puth the link here.
The content of config/config.php:
Log in to the web-UI with an administrator account and click on
'admin' -> 'Generate Config Report' -> 'Download ownCloud config report'
This report includes the config.php settings, the list of activated apps
and other details in a well sanitized form.
or
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your ownCloud installation folder
"system": {
"instanceid": "51e4e89fdffd9",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"REMOVED SENSITIVE VALUE",
"192.168.0.31"
],
"datadirectory": "\/owncloud\/data",
"overwrite.cli.url": "hREMOVED SENSITIVE VALUE",
"dbtype": "mysql",
"version": "10.0.10.4",
"dbname": "owncloud",
"dbhost": "localhost",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"logtimezone": "UTC",
"installed": true,
"memcache.local": "\\OC\\Memcache\\APCu",
"forcessl": true,
"ldapIgnoreNamingRules": false,
"theme": "",
"loglevel": 3,
"maintenance": false,
"trashbin_retention_obligation": "auto"
*ATTENTION:* Do not post your config.php file in public as is. Please use one of the above
methods whenever possible. Both, the generated reports from the web-ui and from occ config:list
consistently remove sensitive data. You still may want to review the report before sending.
If done manually then it is critical for your own privacy to dilligently
remove *all* host names, passwords, usernames, salts and other credentials before posting.
You should assume that attackers find such information and will use them against your systems.
List of activated apps:
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your ownCloud installation folder.
Enabled:
- activity: 2.3.8
- comments: 0.3.0
- configreport: 0.1.1
- dav: 0.4.0
- federatedfilesharing: 0.3.1
- federation: 0.1.0
- files: 1.5.1
- files_external: 0.7.1
- files_pdfviewer: 0.9.0
- files_sharing: 0.11.0
- files_texteditor: 2.2.1
- files_videoplayer: 0.9.8
- market: 0.2.5
- notifications: 0.3.5
- provisioning_api: 0.5.0
- systemtags: 0.3.0
- templateeditor: 0.3.1
- updatenotification: 0.2.1
- user_ldap: 0.11.0
Disabled:
- encryption
- external
- files_trashbin
- files_versions
- firstrunwizard
- user_external
**Are you using external storage, if yes which one:** local/smb/sftp/...
**Are you using encryption:** yes/no
**Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/...
#### LDAP configuration (delete this part if not used)
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your ownCloud installation folder
Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM oc_appconfig
WHERE appid
= ‘user_ldap’;
Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
### Client configuration
**Browser:**
**Operating system:**
### Logs
#### Web server error log
Insert your webserver log here
#### ownCloud log (data/owncloud.log)
Insert your ownCloud log here
#### Browser log
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) …