I have a question about license count in ownCloud Enterprise:
I understand that licenses are counted from the “active” users of the ownCloud server. But which users are exactly counted as “active” and when do they become “inactive” to free the license? We get our users in our ownCloud instance from our Active Directory. Are all users counted towards the licenses who are in the AD or just the ones who ever log into ownCloud?
Additionally, I am unclear about the “share via public link” feature: Are all people who access any public link shared from the ownCloud instance counted as using one license? If so, when will they be removed again? If I share a public link with a share duration of one week, for example, will the external users who clicked that link be removed (their license freed) after the share duration is over? Do these external users even count towards the licenses? Do I have to removed them as the admin?
Have you considred creating an ownCloud group in your AD and adding you authorized users? Asong as ypu don’t have lac iser management practices, that should ensure that you always have an accurate user count.
A file share link is not a user. The account that created that link is the user.
While it is certainly possible that you may receive the desired answers here, it may be worthwhile to make a direct request to ownCloud with your pre-sale question.
We have two AD groups (one for each of our locations) which together hold all ownCloud users, but I wasn’t sure where exactly ownCloud counts its users. There is the “Users” category when you log in as admin, but this only shows all users that have ever actually logged into ownCloud, which is far less users as the two AD-groups hold.
The main thing we want to obviously avoid is going over our license limit, that’s why we needed to know WHERE that license count is actually calculated: inside ownCloud (all users that have actually logged in there) or in AD (all users, period).
Based on your other topic herebin the Community, it appears that you already have an Enterprise license. Surely that includes a support entitlement that you could use to obtain a better answer than the Community can provide. I encourage you to submit a support request or speak with your account manager if you have one.