Locally mounted CIFS share throws error " You don’t have permission to upload or create files here ownCloud Files"

I think this has something to do with owner permissions. The mount locations in fstab are in the owncloud folder /var/www/html/owncloud and I assigned apache:apache and 777 to the folders recursively. When fstab runs it defaults the owner status back to root:root and I can’t change it until I unmount the CIFS share.

Steps to reproduce

  1. mount windows share using fstab and enable local folder support in config.php
  2. Assign AD users/groups to folder in Owncloud
  3. Try to access the folder as said user

Expected behaviour

I should have full read/write permissions to the folder

Actual behaviour

I can read but not write. Error is shown " You don’t have permission to upload or create files here ownCloud Files"

Server configuration

Operating system: centos 7

Web server: Apache

Database: Mariadb

PHP version: 7.2.32

ownCloud version: (see ownCloud admin page) 10

Updated from an older ownCloud or fresh install: fresh install

Where did you install ownCloud from: Yum and Pip

Signing status (ownCloud 9.0 and above):

Login as admin user into your ownCloud and access 
paste the results into https://gist.github.com/ and put the link here.
No errors have been found.

**The content of config/config.php:**

$CONFIG = array (
  'updatechecker' => false,
  'instanceid' => 'instanct id',
  'passwordsalt' => 'salt password',
  'secret' => 'secret',
  'trusted_domains' => 
  array (
    0 => 'my FQDN',
    1 => 'my local IP',
  'datadirectory' => '/var/www/html/owncloud/data',
  'overwrite.cli.url' => 'https://my local IP/owncloud',
  'dbtype' => 'mysql',
  'version' => '',
  'dbname' => 'dbname',
  'files_external_allow_create_new_local' => 'true',
  'dbhost' => 'localhost',
  'dbtableprefix' => 'oc_',
  'dbuser' => 'oc_root',
  'dbpassword' => 'db password',
  'logtimezone' => 'UTC',
  'apps_paths' => 
  array (
    0 => 
    array (
      'path' => '/var/www/html/owncloud/apps',
      'url' => '/apps',
      'writable' => false,
    1 => 
    array (
      'path' => '/var/www/html/owncloud/apps-external',
      'url' => '/apps-external',
      'writable' => true,
  'installed' => true,
  'ldapIgnoreNamingRules' => false,
  'updater.secret' => 'secret',
  'loglevel' => 2,
  'maintenance' => false,
'trusted_domains' => 
  array (
    0 => 'localhost',
   1 => 'my external IP',
	2 => 'my FQDN',
Log in to the web-UI with an administrator account and click on
'admin' -> 'Generate Config Report' -> 'Download ownCloud config report'
This report includes the config.php settings, the list of activated apps
and other details in a well sanitized form.


If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your ownCloud installation folder

*ATTENTION:* Do not post your config.php file in public as is. Please use one of the above
methods whenever possible. Both, the generated reports from the web-ui and from occ config:list
consistently remove sensitive data. You still may want to review the report before sending.
If done manually then it is critical for your own privacy to dilligently
remove *all* host names, passwords, usernames, salts and other credentials before posting.
You should assume that attackers find such information and will use them against your systems.

List of activated apps:

If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your ownCloud installation folder.

Are you using external storage, if yes which one: local/smb/sftp/…

Are you using encryption: yes/no

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/…

LDAP configuration (delete this part if not used)

With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your ownCloud installation folder

Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';

Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.

Client configuration


Operating system:


Web server error log

Insert your webserver log here

ownCloud log (data/owncloud.log)

Insert your ownCloud log here

Browser log

Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log 
c) ...


you can mount the share with the SMB app in ownCloud. Give it a try.

Best Regards



I was using the SMB feature but we were having caching issues. I think it was on the Windows side but either way I’m trying to make locally mounted folders work.

We recommend you use our app. There is no way we can troubleshoot with the ownCloud log if you mount the storage locally.

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