macOS Desktop Client 2.4.0 crashes on launch


#1

Also sent multiple crash reports.

Process:               owncloud_crash_reporter [42320]
Path:                  /Applications/owncloud.app/Contents/MacOS/owncloud_crash_reporter
Identifier:            com.owncloud.desktopclient
Version:               2.4.0 [build 8801] (2.4.0.8801)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           owncloud_crash_reporter [42320]
User ID:               501

Date/Time:             2017-12-28 15:22:29.953 +0100
OS Version:            Mac OS X 10.11.6 (15G18013)
Report Version:        11
Anonymous UUID:        1DC10151-895F-DE52-8CD9-3BEFCAC7E8E8

Sleep/Wake UUID:       ECFE3838-F642-43D6-833C-432BEFD4EBCF

Time Awake Since Boot: 37000 seconds
Time Since Wake:       13000 seconds

System Integrity Protection: disabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes:       0x0000000000000001, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libcrypto.1.0.0.dylib         	0x000000010dea9d3e lh_new + 196
1   libcrypto.1.0.0.dylib         	0x000000010ddf9c47 OBJ_NAME_init + 48
2   libcrypto.1.0.0.dylib         	0x000000010ddf9f61 OBJ_NAME_add + 35
3   libcrypto.1.0.0.dylib         	0x000000010deb3786 EVP_add_cipher + 42
4   libssl.1.0.0.dylib            	0x000000010ddc71ff SSL_library_init + 19
5   org.qt-project.QtNetwork      	0x000000010d026595 QSslSocketPrivate::ensureLibraryLoaded() + 101
6   org.qt-project.QtNetwork      	0x000000010d025419 QSslSocketPrivate::ensureInitialized() + 9
7   org.qt-project.QtNetwork      	0x000000010d00e084 QSslCertificate::QSslCertificate(QByteArray const&, QSsl::EncodingFormat) + 100
8   org.qt-project.QtNetwork      	0x000000010d0127a0 QSslConfigurationPrivate::QSslConfigurationPrivate() + 48
9   org.qt-project.QtNetwork      	0x000000010d01060f QSslConfiguration::QSslConfiguration() + 31
10  org.qt-project.QtNetwork      	0x000000010cfab008 QNetworkReplyHttpImplPrivate::QNetworkReplyHttpImplPrivate() + 584
11  org.qt-project.QtNetwork      	0x000000010cfa9437 QNetworkReplyHttpImpl::QNetworkReplyHttpImpl(QNetworkAccessManager*, QNetworkRequest const&, QNetworkAccessManager::Operation&, QIODevice*) + 71
12  org.qt-project.QtNetwork      	0x000000010cf8d478 QNetworkAccessManager::createRequest(QNetworkAccessManager::Operation, QNetworkRequest const&, QIODevice*) + 1736
13  org.qt-project.QtNetwork      	0x000000010cf8ba4e QNetworkAccessManager::post(QNetworkRequest const&, QByteArray const&) + 94
14  owncloud_crash_reporter       	0x000000010c82b63c CrashReporter::send() + 2796
15  org.qt-project.QtCore         	0x000000010d959668 QObject::event(QEvent*) + 744
16  org.qt-project.QtWidgets      	0x000000010c8acd72 QWidget::event(QEvent*) + 3554
17  org.qt-project.QtWidgets      	0x000000010c869866 QApplicationPrivate::notify_helper(QObject*, QEvent*) + 294
18  org.qt-project.QtWidgets      	0x000000010c86ce18 QApplication::notify(QObject*, QEvent*) + 8680
19  org.qt-project.QtCore         	0x000000010d92c037 QCoreApplication::notifyInternal2(QObject*, QEvent*) + 167
20  org.qt-project.QtCore         	0x000000010d92cca4 QCoreApplicationPrivate::sendPostedEvents(QObject*, int, QThreadData*) + 596
21  libqcocoa.dylib               	0x0000000110536aee QCocoaEventDispatcherPrivate::processPostedEvents() + 190
22  libqcocoa.dylib               	0x00000001105373f1 QCocoaEventDispatcherPrivate::postedEventsSourceCallback(void*) + 33
23  com.apple.CoreFoundation      	0x00007fff930e37e1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
24  com.apple.CoreFoundation      	0x00007fff930c2f0c __CFRunLoopDoSources0 + 556
25  com.apple.CoreFoundation      	0x00007fff930c242f __CFRunLoopRun + 927
26  com.apple.CoreFoundation      	0x00007fff930c1e28 CFRunLoopRunSpecific + 296
27  com.apple.HIToolbox           	0x00007fff87ed3935 RunCurrentEventLoopInMode + 235
28  com.apple.HIToolbox           	0x00007fff87ed376f ReceiveNextEventCommon + 432
29  com.apple.HIToolbox           	0x00007fff87ed35af _BlockUntilNextEventMatchingListInModeWithFilter + 71
30  com.apple.AppKit              	0x00007fff8f3acdf6 _DPSNextEvent + 1067
31  com.apple.AppKit              	0x00007fff8f3ac226 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454
32  com.apple.AppKit              	0x00007fff8f3a0d80 -[NSApplication run] + 682
33  libqcocoa.dylib               	0x00000001105362ba QCocoaEventDispatcher::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 2170
34  org.qt-project.QtCore         	0x000000010d9283e1 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 401
35  org.qt-project.QtCore         	0x000000010d92c6ea QCoreApplication::exec() + 346
36  owncloud_crash_reporter       	0x000000010c829de5 main + 1589
37  owncloud_crash_reporter       	0x000000010c8297a4 start + 52

Thread 1:
0   libsystem_kernel.dylib        	0x00007fff8cb425e2 __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff91628578 _pthread_wqthread + 1283
2   libsystem_pthread.dylib       	0x00007fff91626341 start_wqthread + 13

Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib        	0x00007fff8cb42efa kevent_qos + 10
1   libdispatch.dylib             	0x00007fff92bc5165 _dispatch_mgr_invoke + 216
2   libdispatch.dylib             	0x00007fff92bc4dcd _dispatch_mgr_thread + 52

Thread 3:: Dispatch queue: NSCGSDisableUpdates
0   libsystem_kernel.dylib        	0x00007fff8cb3bf72 mach_msg_trap + 10
1   libsystem_kernel.dylib        	0x00007fff8cb3b3b3 mach_msg + 55
2   com.apple.CoreGraphics        	0x00007fff845aaa42 _CGSReenableUpdateForConnection + 92
3   com.apple.CoreGraphics        	0x00007fff845aa70d CGSReenableUpdateToken + 469
4   libdispatch.dylib             	0x00007fff92bca93d _dispatch_call_block_and_release + 12
5   libdispatch.dylib             	0x00007fff92bbf40b _dispatch_client_callout + 8
6   libdispatch.dylib             	0x00007fff92bc403b _dispatch_queue_drain + 754
7   libdispatch.dylib             	0x00007fff92bca707 _dispatch_queue_invoke + 549
8   libdispatch.dylib             	0x00007fff92bbf40b _dispatch_client_callout + 8
9   libdispatch.dylib             	0x00007fff92bc329b _dispatch_root_queue_drain + 1890
10  libdispatch.dylib             	0x00007fff92bc2b00 _dispatch_worker_thread3 + 91
11  libsystem_pthread.dylib       	0x00007fff916284de _pthread_wqthread + 1129
12  libsystem_pthread.dylib       	0x00007fff91626341 start_wqthread + 13

Thread 4:
0   libsystem_kernel.dylib        	0x00007fff8cb425e2 __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff91628578 _pthread_wqthread + 1283
2   libsystem_pthread.dylib       	0x00007fff91626341 start_wqthread + 13

Thread 5:
0   libsystem_kernel.dylib        	0x00007fff8cb425e2 __workq_kernreturn + 10
1   libsystem_pthread.dylib       	0x00007fff91628578 _pthread_wqthread + 1283
2   libsystem_pthread.dylib       	0x00007fff91626341 start_wqthread + 13

Thread 6:: com.apple.NSEventThread
0   libsystem_kernel.dylib        	0x00007fff8cb3bf72 mach_msg_trap + 10
1   libsystem_kernel.dylib        	0x00007fff8cb3b3b3 mach_msg + 55
2   com.apple.CoreFoundation      	0x00007fff930c3114 __CFRunLoopServiceMachPort + 212
3   com.apple.CoreFoundation      	0x00007fff930c25dc __CFRunLoopRun + 1356
4   com.apple.CoreFoundation      	0x00007fff930c1e28 CFRunLoopRunSpecific + 296
5   com.apple.AppKit              	0x00007fff8f502d95 _NSEventThread + 149
6   libsystem_pthread.dylib       	0x00007fff9162899d _pthread_body + 131
7   libsystem_pthread.dylib       	0x00007fff9162891a _pthread_start + 168
8   libsystem_pthread.dylib       	0x00007fff91626351 thread_start + 13

Thread 7:: Qt bearer thread
0   libsystem_kernel.dylib        	0x00007fff8cb4207a __select + 10
1   org.qt-project.QtCore         	0x000000010d981e74 qt_safe_select(int, fd_set*, fd_set*, fd_set*, timespec const*) + 596
2   org.qt-project.QtCore         	0x000000010d982d55 QEventDispatcherUNIXPrivate::doSelect(QFlags<QEventLoop::ProcessEventsFlag>, timespec*) + 693
3   org.qt-project.QtCore         	0x000000010d983ec3 QEventDispatcherUNIX::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 227
4   org.qt-project.QtCore         	0x000000010d9283e1 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 401
5   org.qt-project.QtCore         	0x000000010d760b25 QThread::exec() + 117
6   org.qt-project.QtCore         	0x000000010d7645ab QThreadPrivate::start(void*) + 363
7   libsystem_pthread.dylib       	0x00007fff9162899d _pthread_body + 131
8   libsystem_pthread.dylib       	0x00007fff9162891a _pthread_start + 168
9   libsystem_pthread.dylib       	0x00007fff91626351 thread_start + 13

Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x000000010ddf9c68  rbx: 0x00007fea8e1ac370  rcx: 0x000000000000000f  rdx: 0x0000000000000000
  rdi: 0x000000010dfe8e00  rsi: 0x00007fea8e100000  rbp: 0x00007fff533d61a0  rsp: 0x00007fff533d6180
   r8: 0x0000000000000007   r9: 0x00000000ffffc000  r10: 0x0000000000000015  r11: 0x00007fea8e100000
  r12: 0x0000000000000002  r13: 0x00007fea8e1e0330  r14: 0x000000010ddf9c68  r15: 0x000000010ddf9cb5
  rip: 0x000000010dea9d3e  rfl: 0x0000000000010202  cr2: 0x000000010dea9c7a
  
Logical CPU:     2
Error Code:      0x00000000
Trap Number:     6

Desktop client doesn't install fully - Scripts don't run
#2

Shouldn't crashes of a software be reported to a bugtracker?


#3

People seem to be reporting problems all over the place on this board, but I'll be happy to report elsewhere, if I knew where that is. GitHub?


#4

Found it on GitHub. Added my crash reports there.


#5

Thanks @Joss
For reference: https://github.com/owncloud/client/issues/6264#issuecomment-354320197
(Do your logs contain the output of image list on crash?)


#6

Yes, full binary image list. (I assume that's what you mean.)


#7

Should be fixed in https://download.owncloud.com/desktop/testing/ownCloud-2.4.0.8836.pkg :slight_smile: