Hi! first of all I have to say that I have not too much idea of how my server works, but I have a problem and would like to solve it.
Yesterday I updated my owncloud server from an older version to one of 9 versions, then everything worked fine. I did it using the updater included in configuration.
Later I tried to update it to 10 but was impossible. Got messages saying that was not impossible to update various marketplace Apps and later it was settled automaticly under maintenance.
As I told you, have not much idea about how it works and would like to know if possible:
- Go to latest 9 version throught a backup generated during the update progress
- Solve this problem with 10 version an continue
I have read a lot of it and most of the times you say that can be solve by executing the console OCC and typing some code. The problem is that I have no idea of how to do it.
I have installed owncloud by myself following the site steps and everything was fine even when it was updated, but now I found that problem.
Thank you in advance for your help!
Steps to reproduce
Tell us what should happen
Tell us what happens instead
ownCloud version: (see ownCloud admin page)
Updated from an older ownCloud or fresh install:
Where did you install ownCloud from:
Signing status (ownCloud 9.0 and above):
Login as admin user into your ownCloud and access http://example.com/index.php/settings/integrity/failed paste the results into https://gist.github.com/ and puth the link here.
The content of config/config.php:
Log in to the web-UI with an administrator account and click on 'admin' -> 'Generate Config Report' -> 'Download ownCloud config report' This report includes the config.php settings, the list of activated apps and other details in a well sanitized form. or If you have access to your command line run e.g.: sudo -u www-data php occ config:list system from within your ownCloud installation folder *ATTENTION:* Do not post your config.php file in public as is. Please use one of the above methods whenever possible. Both, the generated reports from the web-ui and from occ config:list consistently remove sensitive data. You still may want to review the report before sending. If done manually then it is critical for your own privacy to dilligently remove *all* host names, passwords, usernames, salts and other credentials before posting. You should assume that attackers find such information and will use them against your systems.
List of activated apps:
If you have access to your command line run e.g.: sudo -u www-data php occ app:list from within your ownCloud installation folder.
Are you using external storage, if yes which one: local/smb/sftp/…
Are you using encryption: yes/no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/…
LDAP configuration (delete this part if not used)
With access to your command line run e.g.: sudo -u www-data php occ ldap:show-config from within your ownCloud installation folder Without access to your command line download the data/owncloud.db to your local computer or access your SQL server remotely and run the select query: SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap'; Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
Web server error log
Insert your webserver log here
ownCloud log (data/owncloud.log)
Insert your ownCloud log here