No Access to properties


I have the problem that my OC is working fine until I try to access the properties. I receive an “Internal Server Error”

Internal Server Error
The server encountered an internal error and was unable to complete your request.
Please contact the server administrator if this error reappears multiple times, please include the technical details below in your report.
More details can be found in the server log.

Technical details
Remote Address: x.x.x.x
Request ID: ExQHtyHrX9svQ2/HzJFQ

The access to files, the market etc. is fine only the properties page is not working.

PHP: 7.4
OC: 10.5 on shared webspace
Unfortunately the loglevel is set to 0 but no log file is available.

The problem happened after I installed the Anti-Virus App. Uninstalling the app did not help.

Any ideas?


Ok I found the problem. I have deleted the logo-icon.svg because I wanted to remove it.
Restored it and everything was fine again … best software :rofl: :rofl: :rofl: :rofl: :rofl: :rofl: :rofl:

1 Like


i’m not sure but i think deleting from a software will always cause all kind of troubles. Or are you e.g. deleting a file included in Microsoft Windows and expecting that it will still running? :grinning: