Not able to connect thru APP

Actual behaviour

  • Message “I cannot connect with the server” (actually in spanish) appears when trying to access my server thru the APP. The first time I try to access after a clean install of the APP I’m requested to accept the certificate, and I’ve clicked Yes

I have access to the server via the URL in my computer and even in the same smartphone, accessing the intenal URL (kind of, the external IP ( and my domain, but trying all these differents access thru the APP returns always the same result.

Expected behaviour

  • Access to my ownCloud

Steps to reproduce

  1. Install the latest version of the APP
  2. enter my ownCloud server URL (https ://
  3. Click on the arrow

Can this problem be reproduced with the official owncloud server? No, with this server I can access to the APP

Environment data

Android version:

Device model: Xiaomi Mi 10 T Pro

Stock or customized system:Stock

ownCloud app version: 4.1.1

ownCloud server version: ownCloud-10.13.3


Web server error log

Insert your webserver log here

ownCloud log (data/owncloud.log)

Insert your ownCloud log here


1 Like

Thanks a lot, it works perfectly now.

Best regards



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