Not Found Problem after update

Hi there after update to the last version i see this screen
hwo solud i solve it ???

Steps to reproduce

Expected behaviour

Tell us what should happen

Actual behaviour

Tell us what happens instead

Server configuration

Operating system:

Web server:


PHP version:

ownCloud version: (see ownCloud admin page)

Updated from an older ownCloud or fresh install:

Where did you install ownCloud from:

Signing status (ownCloud 9.0 and above):

Login as admin user into your ownCloud and access 
paste the results into and puth the link here.

The content of config/config.php:

Log in to the web-UI with an administrator account and click on
'admin' -> 'Generate Config Report' -> 'Download ownCloud config report'
This report includes the config.php settings, the list of activated apps
and other details in a well sanitized form.


If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your ownCloud installation folder

*ATTENTION:* Do not post your config.php file in public as is. Please use one of the above
methods whenever possible. Both, the generated reports from the web-ui and from occ config:list
consistently remove sensitive data. You still may want to review the report before sending.
If done manually then it is critical for your own privacy to dilligently
remove *all* host names, passwords, usernames, salts and other credentials before posting.
You should assume that attackers find such information and will use them against your systems.

List of activated apps:

If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your ownCloud installation folder.

Are you using external storage, if yes which one: local/smb/sftp/…

Are you using encryption: yes/no

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/…

LDAP configuration (delete this part if not used)

With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your ownCloud installation folder

Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';

Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.

Client configuration


Operating system:


Web server error log

Insert your webserver log here

ownCloud log (data/owncloud.log)

Insert your ownCloud log here

Browser log

Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log 
c) ...

Hi Fitvando,

I am afraid nobody is able to help you unless you provide information about your system. Please fill in the issue template.

I’m pretty sure we can find the reason for your issue in owncloud.log.

Edit: In your screenshot on the right I see a tab “Owncloud 8: Update” - did you just upgrade from an older version? So please fill in the issue template.

1 Like


this is my config file

“system”: {
“instanceid”: “oc09qhg1rw8a”,
“passwordsalt”: “REMOVED SENSITIVE VALUE”,
“trusted_domains”: [
“datadirectory”: “/is/htdocs/wp11119226_TGHJD8TVCJ/oc/ocn/data”,
“overwrite.cli.url”: “”,
“dbtype”: “mysql”,
“version”: “”,
“dbname”: “db11119226-oc”,
“dbhost”: “localhost”,
“dbtableprefix”: “oc_”,
“logtimezone”: “UTC”,
“installed”: true,
“updater.secret”: “REMOVED SENSITIVE VALUE”,
“theme”: “”,
“loglevel”: 2,
“maintenance”: false

this is my integrity test

Technical information

The following list covers which files have failed the integrity check. Please read
the previous linked documentation to learn more about the errors and how to fix


  • core
      • core/fonts/LICENSE.txt
      • core/vendor/jsTimezoneDetect/jstz.js
      • core/vendor/showdown/dist/showdown.js
      • core/vendor/showdown/dist/showdown.min.js
  • files_external
      • 3rdparty/google/apiclient-services/src/Google/Service/AdExchangeBuyerII/Resource/BiddersAccountsFilterSetsBidResponseErrors.php
      • 3rdparty/google/apiclient-services/src/Google/Service/AdExchangeBuyerII/Resource/BiddersAccountsFilterSetsBidResponsesWithoutBids.php
      • 3rdparty/google/apiclient-services/src/Google/Service/AdExchangeBuyerII/Resource/BiddersAccountsFilterSetsFilteredBidRequests.php
      • 3rdparty/google/apiclient-services/src/Google/Service/AdExchangeBuyerII/Resource/BiddersAccountsFilterSetsFilteredBidsCreatives.php
      • 3rdparty/google/apiclient-services/src/Google/Service/AdExchangeBuyerII/Resource/BiddersAccountsFilterSetsFilteredBidsDetails.php
      • 3rdparty/google/apiclient-services/src/Google/Service/AdExchangeBuyerII/Resource/BiddersAccountsFilterSetsImpressionMetrics.php
      • 3rdparty/google/apiclient-services/src/Google/Service/AdExchangeBuyerII/Resource/BiddersAccountsFilterSetsNonBillableWinningBids.php
      • 3rdparty/google/apiclient-services/src/Google/Service/AdExchangeBuyerII/Resource/BiddersFilterSetsBidResponsesWithoutBids.php
      • 3rdparty/google/apiclient-

what else should i wirte ?

You didn’t answer @cortho’s question:

This is very important for us to know.

Are you able to log in to the server and check whether the file in question still exists?
If it does check the file permissions, ownership and xattr labels (if you use selinux).

Copy the code from the Anforderungskennung and search it in your ownCloud log file, it could have a more detailed description. Also check your apache access and especially the error log.

For the failed the integrity check, read the documentation:

1 Like

yes i updated my own cloud
Operating system : debian

Web server: Apache

Database: mysql

PHP version: 7.4

ownCloud version

i alos searched my data/owncloud.log for Anforderungskennung code but i get nothing ;
please help it will take me to long if i had to dwonload the whole data via ftp and upload it again.

i have no clue how to go on ? please help .

You have to search for what’s behind the Anforderungskennung which is some random string.

From which version, and how exactly did you do it?
This is important as you can’t just update to latest from any version of ownCloud:
Check the compatibility table.

Also, did you read the documentation about upgrading?:

You might have to restore your ownCloud from backup if it is broken after an upgrade.


thnaks for you reply ; it might been a false version and was not copatible with update ,
but waht i did at last was instlling a new version copying the data folder to the new path and making user with the same name as before and now it funtions properly !


I’m glad you got it working again.

1 Like