Steps to reproduce
- Install from console or
- install from web
Expected behaviour
Need working owncloud server
Actual behaviour
Error on the web interface:
Internal Server Error
The server encountered an internal error and was unable to complete your request.
Please contact the server administrator if this error reappears multiple times and include the technical details below in your report.
More details can be found in the server log.
Technical details
- Remote Address: 192.168.1.19
- Request ID: xS7riW5IO0keMQwrltKi
Server configuration
Operating system: Centos 8.4:
Web server: Nginx 1.21
Database: MySQL 8
PHP version: 7.4.6
ownCloud version: 10.8 (see ownCloud admin page)
Updated from an older ownCloud or fresh install: New installation
Where did you install ownCloud from: download.owncloud.com
Signing status (ownCloud 9.0 and above):
Login as admin user into your ownCloud and access
http://example.com/index.php/settings/integrity/failed
paste the results into https://gist.github.com/ and puth the link here.
>>>>Not possible to login<<<<<<
{"reqId":"xS7riW5IO0keMQwrltKi","level":3,"time":"2021-11-13T17:55:31+00:00","remoteAddr":"192.168.1.19","user":"--","app":"index","method":"GET","url":"\/","message":"Exception: {\"Exception\":\"OCP\\\\Session\\\\Exceptions\\\\SessionNotAvailableException\",\"Message\":\"\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/Session\\\/CryptoSessionData.php(161): OC\\\\Session\\\\Internal->getId()\\n#1 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/User\\\/Session.php(764): OC\\\\Session\\\\CryptoSessionData->getId()\\n#2 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/base.php(457): OC\\\\User\\\\Session->invalidateSessionToken()\\n#3 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/base.php(592): OC::initSession()\\n#4 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/base.php(1070): OC::init()\\n#5 \\\/var\\\/www\\\/html\\\/owncloud\\\/index.php(53): require_once('\\\/var\\\/www\\\/html\\\/o...')\\n#6 {main}\",\"File\":\"\\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/Session\\\/Internal.php\",\"Line\":130}"}
The content of config/config.php:
{
"system": {
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"localhost"
],
"datadirectory": "\/var\/www\/html\/owncloud\/data",
"overwrite.cli.url": "http:\/\/localhost",
"dbtype": "mysql",
"version": "10.8.0.4",
"dbname": "owncloud_db",
"dbhost": "localhost",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"logtimezone": "UTC",
"apps_paths": [
{
"path": "\/var\/www\/html\/owncloud\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/www\/html\/owncloud\/apps-external",
"url": "\/apps-external",
"writable": true
}
],
"installed": true,
"instanceid": "oc91wg6sipya"
}
}
List of activated apps:
Enabled:
- comments:
- Version: 0.3.0
- Path: /var/www/html/owncloud/apps/comments
- configreport:
- Version: 0.2.0
- Path: /var/www/html/owncloud/apps/configreport
- dav:
- Version: 0.6.0
- Path: /var/www/html/owncloud/apps/dav
- federatedfilesharing:
- Version: 0.5.0
- Path: /var/www/html/owncloud/apps/federatedfilesharing
- federation:
- Version: 0.1.0
- Path: /var/www/html/owncloud/apps/federation
- files:
- Version: 1.5.2
- Path: /var/www/html/owncloud/apps/files
- files_external:
- Version: 0.8.0
- Path: /var/www/html/owncloud/apps/files_external
- files_mediaviewer:
- Version: 1.0.4
- Path: /var/www/html/owncloud/apps/files_mediaviewer
- files_sharing:
- Version: 0.14.0
- Path: /var/www/html/owncloud/apps/files_sharing
- files_trashbin:
- Version: 0.9.1
- Path: /var/www/html/owncloud/apps/files_trashbin
- files_versions:
- Version: 1.3.0
- Path: /var/www/html/owncloud/apps/files_versions
- firstrunwizard:
- Version: 1.2.0
- Path: /var/www/html/owncloud/apps/firstrunwizard
- market:
- Version: 0.6.1
- Path: /var/www/html/owncloud/apps/market
- notifications:
- Version: 0.5.4
- Path: /var/www/html/owncloud/apps/notifications
- provisioning_api:
- Version: 0.5.0
- Path: /var/www/html/owncloud/apps/provisioning_api
- systemtags:
- Version: 0.3.0
- Path: /var/www/html/owncloud/apps/systemtags
- updatenotification:
- Version: 0.2.1
- Path: /var/www/html/owncloud/apps/updatenotification
Disabled:
- encryption:
- Path: /var/www/html/owncloud/apps/encryption
- external:
- Path: /var/www/html/owncloud/apps/external
- user_external:
- Path: /var/www/html/owncloud/apps/user_external
Are you using external storage, if yes which one: local/smb/sftp/…
Are you using encryption: I using https ptotocol yes/no
Client configuration
Browser: Chrome 95
Operating system: Windows 10
Logs
Web server error log
no erorr messages
ownCloud log (data/owncloud.log)
{"reqId":"xS7riW5IO0keMQwrltKi","level":3,"time":"2021-11-13T17:55:31+00:00","remoteAddr":"192.168.1.19","user":"--","app":"index","method":"GET","url":"\/","message":"Exception: {\"Exception\":\"OCP\\\\Session\\\\Exceptions\\\\SessionNotAvailableException\",\"Message\":\"\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/Session\\\/CryptoSessionData.php(161): OC\\\\Session\\\\Internal->getId()\\n#1 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/User\\\/Session.php(764): OC\\\\Session\\\\CryptoSessionData->getId()\\n#2 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/base.php(457): OC\\\\User\\\\Session->invalidateSessionToken()\\n#3 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/base.php(592): OC::initSession()\\n#4 \\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/base.php(1070): OC::init()\\n#5 \\\/var\\\/www\\\/html\\\/owncloud\\\/index.php(53): require_once('\\\/var\\\/www\\\/html\\\/o...')\\n#6 {main}\",\"File\":\"\\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/Session\\\/Internal.php\",\"Line\":130}"}
Browser log
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
GET https://owncloud.home.local/ 500 (Internal Server Error)
jquery-migrate.min.js?v=aca3755dd82ad5f849eb71dd47a0a961:2 JQMIGRATE: Migrate is installed, version 1.4.0
c) ...