Own Cloud on Ubuntu 20 and SMB Access

[samrein]

Hello @all,

we have update our ubuntu server from ubuntu 16 to ubuntu 20 lts. Same time we are updatet own cloud to version 10.7.0.4.

After ugrade i cannot use my smb shares. My external Storage Windows Network Drives App shows me the failure:
The library libsmbclient is not available
I have reinstalled on my ubuntu server libsmbclient and smbclient. After uprade my ubuntu server i see the failure:

php -m | grep -i smbc

PHP Warning: PHP Startup: smbclient: Unable to initialize module
Module compiled with module API=20200930
PHP compiled with module API=20190902
These options need to match

I think, that is my problem, but i dont now what i can do.
All other functions works fine.

Server configuration

Operating system:
Ubuntu 20 LTS

Web server:
Apache

Database:

PHP version:
7.4.3

ownCloud version: (see ownCloud admin page)
10.7.0.4

Updated from an older ownCloud or fresh install:

Where did you install ownCloud from:
UPDATE installed from GUI

https://gist.github.com/pitcare/9c254f6e9491bb8f6379aa0ec7f70b03

**The content of config/config.php:**

Log in to the web-UI with an administrator account and click on
‘admin’ -> ‘Generate Config Report’ -> ‘Download ownCloud config report’
This report includes the config.php settings, the list of activated apps
and other details in a well sanitized form.

or

If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your ownCloud installation folder

PHP Warning: PHP Startup: smbclient: Unable to initialize module
Module compiled with module API=20200930
PHP compiled with module API=20190902
These options need to match
in Unknown on line 0
{
“system”: {
“instanceid”: “xxx”,
“passwordsalt”: “REMOVED SENSITIVE VALUE”,
“secret”: “REMOVED SENSITIVE VALUE”,
“trusted_domains”: [
“192.168.9.48”,
“filedepot.xxx”,
],
“datadirectory”: “/var/www/html/bw-h/filedepot.xxx/data”,
“overwrite.cli.url”: “http://192.168.9.48/xxx/filedepot.xxx”,
“dbtype”: “mysql”,
“version”: “10.7.0.4”,
“dbname”: “xxx_filedepot”,
“dbhost”: “localhost”,
“dbtableprefix”: “oc_”,
“mysql.utf8mb4”: true,
“dbuser”: “REMOVED SENSITIVE VALUE”,
“dbpassword”: “REMOVED SENSITIVE VALUE”,
“logtimezone”: “UTC”,
“installed”: true,
“theme”: “xxx”,
“loglevel”: 2,
“maintenance”: false,
“memcache.local”: “\OC\Memcache\Redis”,
“redis”: {
“host”: “localhost”,
“port”: 6379
},
“memcache.locking”: “\OC\Memcache\Redis”,
“mail_smtpmode”: “smtp”,
“mail_smtphost”: “REMOVED SENSITIVE VALUE”,
“mail_from_address”: “REMOVED SENSITIVE VALUE”,
“mail_domain”: “REMOVED SENSITIVE VALUE”
}
}

List of activated apps:

If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your ownCloud installation folder.

PHP Warning: PHP Startup: smbclient: Unable to initialize module
Module compiled with module API=20200930
PHP compiled with module API=20190902
These options need to match
in Unknown on line 0
Enabled:

• activity:
  • Version: 2.6.0
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/activity
• comments:
  • Version: 0.3.0
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/comments
• configreport:
  • Version: 0.2.0
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/configreport
• dav:
  • Version: 0.6.0
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/dav
• federatedfilesharing:
  • Version: 0.5.0
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/federatedfilesharing
• federation:
  • Version: 0.1.0
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/federation
• files:
  • Version: 1.5.2
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/files
• files_external:
  • Version: 0.7.1
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/files_external
• files_external_ftp:
  • Version: 0.2.1
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/files_external_ftp
• files_mediaviewer:
  • Version: 1.0.4
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/files_mediaviewer
• files_pdfviewer:
  • Version: 0.12.1
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/files_pdfviewer
• files_sharing:
  • Version: 0.14.0
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/files_sharing
• files_texteditor:
  • Version: 2.3.0
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/files_texteditor
• files_trashbin:
  • Version: 0.9.1
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/files_trashbin
• files_versions:
  • Version: 1.3.0
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/files_versions
• firstrunwizard:
  • Version: 1.2.0
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/firstrunwizard
• gallery:
  • Version: 16.1.1
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/gallery
• market:
  • Version: 0.6.0
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/market
• notifications:
  • Version: 0.5.2
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/notifications
• provisioning_api:
  • Version: 0.5.0
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/provisioning_api
• systemtags:
  • Version: 0.3.0
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/systemtags
• templateeditor:
  • Version: 0.4.0
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/templateeditor
• updatenotification:
  • Version: 0.2.1
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/updatenotification
    Disabled:
• admin_audit:
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/admin_audit
• announcementcenter:
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/announcementcenter
• customgroups:
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/customgroups
• encryption:
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/encryption
• enterprise_key:
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/enterprise_key
• external:
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/external
• files_antivirus:
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/files_antivirus
• files_classifier:
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/files_classifier
• files_external_dropbox:
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/files_external_dropbox
• files_ldap_home:
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/files_ldap_home
• files_lifecycle:
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/files_lifecycle
• files_videoplayer:
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/files_videoplayer
• firewall:
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/firewall
• graphapi:
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/graphapi
• guests:
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/guests
• metrics:
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/metrics
• oauth2:
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/oauth2
• openidconnect:
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/openidconnect
• password_policy:
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/password_policy
• ransomware_protection:
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/ransomware_protection
• sharepoint:
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/sharepoint
• systemtags_management:
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/systemtags_management
• theme-enterprise:
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/theme-enterprise
• user_external:
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/user_external
• user_ldap:
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/user_ldap
• user_shibboleth:
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/user_shibboleth
• windows_network_drive:
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/windows_network_drive
• wopi:
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/wopi
• workflow:
  • Path: /var/www/html/XXX/filedepot.XXX.de/apps/workflow

Are you using external storage, if yes which one: local/smb/sftp/…
i will use smb, but it doesnt work

Are you using encryption: yes/no
no

Thank you for help…
Regards
Stefan

[dmitry]

Hi,

you can follow our official documentation and install the smb client via ondrej repo.

https://doc.owncloud.com/server/10.7/admin_manual/installation/quick_guides/ubuntu_20_04.html#install-the-recommended-packages

[epalma]

Have you restarted the php-fpm ???

Some times it is not enough if you just restart the apache after a php-module installation.

Best regards,
Erwin Palma