ownCloud 3.7.2 for iPad cannot preview Office documents

Steps to reproduce

  1. With ownCloud 3.6.2: select a Word or Excel document and preview is showed.
  2. With ownCloud 3.7.2: select a Word or Excel document. The progress bar runs but only an icon is showed, not the document preview. PDF or images are showed fine.

Expected behaviour

Preview of Word or Excel documents showed in right panel.

Actual behaviour

Preview of Word or Excel documents are not showed in right panel. It shows only an icon.

Server configuration

Web server: Apache/2.4.6 (CentOS)

Database: MySQL Distrib 5.6.10

PHP version: 5.4.16

ownCloud version: 8.2.8 (stable)

Storage backend (external storage): NAS Nfs


iOS version: 11.2.1 and 11.0.2

ownCloud app version: 3.7.2

Device model: iPad A1475


Web server error log

Insert your webserver log here

ownCloud log (data/owncloud.log)

Insert your ownCloud log here

Tell us what could be improved:

Sorry for the inconvinient, this is fixed and will be available soon within next release.
Thanks for your feedback @vjsanchez

Thanks very much for your reply. When will the new release be available?


We would like to implement 2 more fixes in the release. That's why we can't give an exact date.
But, we're on the home stretch.

Thanks for your patience.