ownCloud app (android) does not sync photos in background?

Actual behaviour

Using build-in “Picture uploads” feature, photos taken with camera are only sync’d when app is running in foreground.

Expected behaviour

Photos are sync’d even when app is in background and screen is off. (Like Google Photos)

Steps to reproduce

  1. Setup “Picture uploads” options
  2. Take photos
  3. Open ownCloud app and wait for sync to finish

Can this problem be reproduced with the official owncloud server?
(url: https://demo.owncloud.org, user: test, password: test)
– Not tested.

Environment data

Android version: 10

Device model: Samsung Galaxy S9

Stock or customized system: custom

ownCloud app version: 2.15

ownCloud server version: 10.4.1 stable


Web server error log

Insert your webserver log here

ownCloud log (data/owncloud.log)

Insert your ownCloud log here

Upload can be delayed up to 15 minutes (Android system restrictions). How long did you wait?

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Nothing synched after 15 minutes or 15 days. Only when androind application is open.

The same issue on:

Environment data

Android version: 10

Device model: Mi Mix 2S

Stock or customized system: stock

ownCloud app version: 2.17

ownCloud server version: stable

Could you try to reproduce again and send us logs? You will find them in the “Settings” options after tapping 5 times in the build number (placed on bottom of Settings)

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