Problem: explorer.exe crash loop every 2/3 seconds, cannot use any software
Windows Version: Win 11 23H2 22631.3447
Step: Download Client and install without any configuration, after reboot explorer.exe loop crash
Resolution: al+ctrl+canc, terminate exeplorer.exe, start control paner from “command prompt” and uninstall Owncloud client.
Error log:Nome dell'applicazione che ha generato l'errore: explorer.exe, versione: 10.0.22621.3374, timestamp: 0x8e690d6e Nome del modulo che ha generato l'errore: MSVCP140.dll, versione: 14.34.31938.0, timestamp: 0xe7a4b09e Codice eccezione: 0xc0000005 Offset errore 0x0000000000013028 ID processo che ha generato l'errore: 0x0x4D1C Ora di avvio dell'applicazione che ha generato l'errore: 0x0x1DAA0AF07999692 Percorso dell'applicazione che ha generato l'errore: C:\Windows\explorer.exe Percorso del modulo che ha generato l'errore: C:\Program Files\ownCloud\MSVCP140.dll ID segnalazione: 362d178d-5409-4396-8232-0b98b764e1c9 Nome completo pacchetto che ha generato l'errore: ID applicazione relativo al pacchetto che ha generato l'errore:
I’m dealing with the same problem as you, i tried uninstall 5.2.1.13040 and install 5.2.0 but problem remain. Strange thing is that i probably last updated ownCloud about 3 weeks ago but problem started yesterday (but i was not booting this OS for few days).
It looks like time bomb (bug) or something messed with ownCloud-explorer integrations.
Any fix? I can use ownCloud only if i rename installation directory after login to Windows and when explorer will start properly, then rename again and start ownCloud manually.
When explorer is crashing, then starts more and more instances of explorer.exe.
Maybe later i will try reinstall latest Visual C++ runtimes for all editions, but probably problem is not there. I will try to uninstall and run ccleaner to remove shell integrations and reinstall too…
I also installed Ownclod weeks ago and the problem arose a few days ago, I think it was some Windows update that created the incompatibility.
I have already updated the Microsoft Library and Framework, the problem remains, I also tried to check all the system files.
I think the problem is the file control for synchrony which creates explorer crashes all due to the MSVCP140.dll library, I have to try to replace the library inside the owncloud folder
Sorry for the delay, but we had some issues with the ci.
All nightly builds from now on should come with a new runtime version.
We will also release v5.3.0-rc.1 this week.
I just updated my Owncloud client today and the same problem appears: Windows 11 Explorer crashes all 2/3 seconds. Only way to solve this issue is to close Owncloud. Ownclod version is 5.3.013987
Today my Owncloud client upgraded to 5.3.0 and I face the same problem. In my case run Windows 10.
The worst part of the problem is that I cannot downgrade to a previous version. Owncloud Client refuse to “downgrade” the local folder.
However, I have a Windows 11 laptop that upgraded to 5.3.0 without problems.
I haven’t tested yet, but it looks like owncloud with newer libs work ok on latest Win 11, but on Win 10 with older ones not so good.
Maybe those Win 10 aren’t latest builds?
Please share build number of your Windows.
Besides that why Microsoft released newer common libs without compatibility for olders builds of Windows? Probably owncloud must fix this somehow, but maybe Microsoft will release fixed libs too and soon or even already…? Maybe i will check later myself.
We discovered a bug in the build script for the shell extension.
The shell extension was no longer linked statically and caused issues, the problem was actually introduced a long time ago, but apparently only caused issue under certain conditions.
