OwnCloud Client on Desktop is stopping Synch

help

#1

We are getting this error: owncloud service unavailable encryption not ready

Synching is stopping.

Steps to reproduce
1. We are running OwnCloud Server version 9.0.1 (stable)
2. There is no server side encryption.
3. Using Mac client version 2.2.2

Actual behaviour
Tell us what happens instead

Client configuration
Client version: 2.2.2
Client operating system: Mac

Server configuration
Operating system: Debian 8
Web server: Apache 2.4
Database: Mysql 5.5
PHP version: 5.6.20
ownCloud version (see ownCloud admin page):
Updated from an older ownCloud or fresh install: 9.0.1
ownCloud log (data/owncloud.log):
{"reqId":"+UL474pEMmjKfWbCGyc5","remoteAddr":"","app":"no app in context","message":"did not move key \"bbisht.shareKey\" could not find the corresponding file in \/data\/fey\/files.Most likely the key was already moved in a previous migration run and is already on the right place.","level":2,"time":"2016-04-22T13:49:10+00:00"}
{"reqId":"+UL474pEMmjKfWbCGyc5","remoteAddr":"","app":"no app in context","message":"did not move key \"fey.shareKey\" could not find the corresponding file in \/data\/fey\/files.Most likely the key was already moved in a previous migration run and is already on the right place.","level":2,"time":"2016-04-22T13:49:10+00:00"}
{"reqId":"+UL474pEMmjKfWbCGyc5","remoteAddr":"","app":"no app in context","message":"did not move key \"fileKey\" could not find the corresponding file in \/data\/fey\/files.Most likely the key was already moved in a previous migration run and is already on the right place.","level":2,"time":"2016-04-22T13:49:10+00:00"}

Special configurations (external storage, external authentication, reverse proxy, server-side-encryption):


#2

Hi,

please update to the latest stable 9.0.4 first before reporting any issues in outdated versions.

If that doesn't solve this issue please create a new bugreport at https://github.com/owncloud/core/issues