Owncloud doesn't get along with viber

Expected behaviour

Owncloud should sync everything no problem

Actual behaviour

I am getting an unknown error for folder ViberDownloads/PublicAccountMedia/

Steps to reproduce

  1. Install Windows 11 Pro
  2. Install Viber latest
  3. Install latest stable Owncloud and add your Documents folder as a sync connection

Server configuration

Operating system:
CentOS 7

Web server:


PHP version:

ownCloud version:

Storage backend (external storage):

Client configuration

Client version:

Operating system:
Windows 11 Pro

OS language:
English US

Installation path of client:
"C:\Program Files\ownCloud"


Template for output < 10 lines

  1. Client logfile: Output of owncloud --logwindow or owncloud --logfile log.txt
    (On Windows using cmd.exe, you might need to first cd into the ownCloud directory)

Commands owncloud --logwindow or owncloud --logfile log.txt do not produce anything under Windows 11

What’s in the ownCloud desktop app debug log about the Viber error?

Here you con find more information:
Appendix Troubleshooting

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