Hello ownCloud Community,
somehow I can no longer make sense of my fully running cloud. Maybe one of you has a tip for me what I can do. I use the installation with a few people, after a major update from 10.0.8 to 10.9.1 a few days ago I got the warning in the client get little space. None of the others have posted unusually large or many files online.
My first suspicion was the caching and the versions, but I can’t get any further.
First I have from the config.php the entry of
'versions_retention_obligation' => 14, 0 => 30,
changed to the following:
'versions_retention_obligation' => 'auto, 1',
Then I ran these commands.
1. occ trashbin:cleanup
2. occ trashbin:expire
3. occ versions:cleanup
4. occ versions:expire
Expected behaviour
The available hard disk space should increase significantly, from currently 97% used to about 60% used.
Actual behaviour
The executed commands were executed successfully without errors. The available disk space is still at 97%.
Server configuration
rovider : Alfahosting
Operating system : Ubuntu 20.04 LTS, Plesk Obsidian Version 18.0.43
Web server: Apache, Nginx
Database: MySQL
PHP version: 7.4
ownCloud version: 10.9.1
Updated from an older ownCloud or fresh install:
fresh install
Where did you install ownCloud from:
about the Browser with the zip image.
Signing status (ownCloud 9.0 and above):
No errors have been found.
No errors have been found.
The content of config/config.php:
<?php
$CONFIG = array(
'instanceid' => '',
'passwordsalt' => 'PASSWORD',
'secret' => '',
'trusted_domains' =>
array(
0 => 'subdomain.domain.tld',
),
'datadirectory' => '/var/www/vhosts/domain.de\/oc_data',
'overwrite.cli.url' => 'https://subdomain.domain.de/owncloud',
'dbtype' => 'mysql',
'version' => '10.0.10.4',
'dbname' => 'myDatebase',
'dbhost' => 'localhost:3306',
'dbtableprefix' => 'oc_',
'dbuser' => 'myDbUser',
'dbpassword' => myPassword',
'logtimezone' => 'UTC',
'installed' => true,
'loglevel' => 0,
);
{
"system": {
"instanceid": "octgld60nt5t",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"MEINECLOUD.DE"
],
"datadirectory": "\/var\/www\/vhosts\/NAME\/data_oc",
"overwrite.cli.url": "https:\/\/MEINE-TLD.DE",
"dbtype": "mysql",
"version": "10.9.1.2",
"dbname": "MEINE-DB",
"dbhost": "localhost:3306",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"logtimezone": "UTC",
"installed": true,
"theme": "",
"loglevel": 1,
"maintenance": false,
"filelocking.enabled": false,
"default_language": "de",
"enable_certificate_management": true,
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "php",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"enable_previews": false,
"mail_smtpport": "993",
"mail_smtpauthtype": "LOGIN",
"mail_smtpauth": 1,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"mail_smtpsecure": "ssl",
"allow_user_to_change_mail_address": "",
"debug": false,
"defaultapp": "files",
"session_lifetime": 28800,
"remember_login_cookie_lifetime": 28800,
"trashbin_retention_obligation": 7,
"trashbin_skip_size_threshold": "500MB",
"versions_retention_obligation": "auto, 1",
"integrity.excluded.files": [
".DS_Store",
"Thumbs.db",
".directory",
".webapp",
".htaccess",
".user.ini"
],
"singleuser": false
}
}
List of activated apps:
- activity:
- Version: 2.7.0
- Path: /var/www/vhosts/MEINECLOUD/apps/activity
- calendar:
- Version: 1.6.4
- Path: /var/www/vhosts/MEINECLOUD/apps/calendar
- comments:
- Version: 0.3.0
- Path: /var/www/vhosts/MEINECLOUD/apps/comments
- configreport:
- Version: 0.2.0
- Path: /var/www/vhosts/MEINECLOUD/apps/configreport
- customgroups:
- Version: 0.6.2
- Path: /var/www/vhosts/MEINECLOUD/apps/customgroups
- dav:
- Version: 0.7.0
- Path: /var/www/vhosts/MEINECLOUD/apps/dav
- diagnostics:
- Version: 0.1.4
- Path: /var/www/vhosts/MEINECLOUD/apps/diagnostics
- encryption:
- Version: 1.5.1
- Path: /var/www/vhosts/MEINECLOUD/apps/encryption
- federatedfilesharing:
- Version: 0.5.0
- Path: /var/www/vhosts/MEINECLOUD/apps/federatedfilesharing
- files:
- Version: 1.5.2
- Path: /var/www/vhosts/MEINECLOUD/apps/files
- files_external:
- Version: 0.8.0
- Path: /var/www/vhosts/MEINECLOUD/apps/files_external
- files_sharing:
- Version: 0.14.0
- Path: /var/www/vhosts/MEINECLOUD/apps/files_sharing
- files_trashbin:
- Version: 0.9.1
- Path: /var/www/vhosts/MEINECLOUD/apps/files_trashbin
- guests:
- Version: 0.9.3
- Path: /var/www/vhosts/MEINECLOUD/apps/guests
- market:
- Version: 0.6.3
- Path: /var/www/vhosts/MEINECLOUD/apps/market
- notifications:
- Version: 0.5.4
- Path: /var/www/vhosts/MEINECLOUD/apps/notifications
- password_policy:
- Version: 2.1.4
- Path: /var/www/vhosts/MEINECLOUD/apps/password_policy
- provisioning_api:
- Version: 0.5.0
- Path: /var/www/vhosts/MEINECLOUD/apps/provisioning_api
- systemtags:
- Version: 0.3.0
- Path: /var/www/vhosts/MEINECLOUD/apps/systemtags
- updatenotification:
- Version: 0.2.1
- Path: /var/www/vhosts/MEINECLOUD/apps/updatenotification```
**Are you using external storage, if yes which one:** local/smb/sftp/...
no
**Are you using encryption:** yes/no
yes
**Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/...
no
### Client configuration
**Browser:**
**Operating system:**
### Logs
Browser:
Firefox, Safari, Edge, Chrome
Operating system:
Windows 11, macOS 12.3.1
#### ownCloud log (data/owncloud.log)
there is no information about this process (loglevel 0)
#### Browser log
```there is no information about this process (loglevel 0)
If anyone have an idea, please give me an call.
Thanks, Steffen