Owncloud keeps loading in web interface after manually scanning large files

Steps to reproduce

  1. Adding files with server transfer, not with the web interface
  2. Manually scanning with occ files:scan
  3. Opening the folder in the web interface

Expected behaviour

Folder opened up as it should

Actual behaviour

I cant open the folder as it is always on loading spinner

Server configuration

**Operating systemCentos&:

**Web server:Apache


**PHP version:7.2

**ownCloud version:10.6 (see ownCloud admin page)

**Where did you install ownCloud from:Owncloud Download page

The content of config/config.php:

"datadirectory": "\/var\/www\/html\/owncloud\/data",
        "overwrite.cli.url": "",
        "dbtype": "mysql",
        "version": "",
        "dbname": "****",
        "dbhost": "localhost",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "filelocking.enabled": false,
        "logtimezone": "UTC",
        "apps_paths": [
                "path": "\/var\/www\/html\/owncloud\/apps",
                "url": "\/apps",
                "writable": false
                "path": "\/var\/www\/html\/owncloud\/apps-external",
                "url": "\/apps-external",
                "writable": true
        "installed": true

I’ve never seen this empty, is this redacted or is it really empty?

EDIT: I assume it’s redacted…

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yes it is redacted, can you help me fix the issue?

Not really. I’d try to find out where the request hangs. Have a look at the various logs. (browser-console, owncloud, apache)

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