OwnCloud not downloading files that Google Drive says is a virus

Desktop
1

It would appear that OwnCloud Desktop client doesn’t download files that Google Drive says is a virus.
This is either intended behaviour of OwnCloud, or there isn’t a condition in the client to accept Google’s different response.

E.G. On the browser if I download the file that failed on the client, I get this from Google:

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Perhaps the client can’t handle this properly?

I know for a fact that this is a false positive, and I have my own antivirus, so I need OwnCloud to handle this properly and still download the file.

2

Hey,

I’m not sure but if there is anything which needs to be fixed / handled differently by ownCloud then i think it could be better to notify the ownCloud team at https://github.com/owncloud/client/issues because they could easily miss it when posted here. :frowning_face:

4

I’ve copied over the issue on GitHub for the developers. Maybe they’ll see it there

1 Like
5

@voarsh how does your setup look like? Where is your file stored? ownCloud storage, or a Google Drive that you mounted in your ownCloud. (you didn’t provide steps to reproduce)

1 Like
6

In case you access mounted Google Drive, the server-side Google Drive integration needs to be improved.

Files identified as abusive (malware, etc.) are only downloadable by the owner. Additionally, the query parameter acknowledgeAbuse=true must be included to indicate that the user has acknowledged the risk of downloading potential malware. Your application should interactively warn the user before using this query parameter.

(Source: https://developers.google.com/drive/api/v3/manage-downloads#download_a_file_stored_on_google_drive)

I don’t think the desktop sync client can fix it, when the Google Drive API prevents it.

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7

My setup:
add a folder that already exists on Google Drive. Mark as virtual file/folder.
Sync/free up space. Owncloud errors (500 server internal error) in files Google Drive says is a virus.

Basically it manages to upload the files but not download because of Google Drive

8

In this case I am the owner, and logged in as the owner on o2Auth on OwnCloud

9

OwnCloud desktop client must pass along the acknowledgment of the abuse (the flag you mentioned) to download the files. As you say. Only the owner, and I am the owner.

10

I assume the server-side Google Drive integration does not set the query parameter acknowledgeAbuse=true. You’d need to check in the gdrive repo: https://github.com/owncloud/files_external_gdrive

1 Like
11

I appreciate the info, but I am not a developer so I won’t be poking around the OwnCloud Google Drive repository for the plugin/backend.
This issue obviously needs INPUT from the dev team, whether they will or not is the main question, and will they fix it… is out of my control.

I DO know that http://odrive.com/ is a good, paid alternative and unfortunately due to THIS issue amongst some smaller niggles with how the syncing works I will have to turn towards a premium sync agent/client.

12

Hey,

i think what @michaelstingl had tried to say is that the issue could be reported there (instead at the client issue tracker i had wrongly redirected you :frowning_face:).

1 Like