ownCloud Stopped working after SSL reissue


#1

Hello, we have own cloud in /home and we access it from our main domain itself, https://www.domain.com

and everything worked fine.

Yesterday the SSL expired and I was not able to open it.
So, I went in, deleted the SSL and re issued it and then again it started opening and im able to login.

But me and my users are not able to see the files.

We are seeing this when we try to see any files or folders after login :slight_smile:

Kindly assist, where to look for and get this fixed.
Tyhanks.


#2

no one to help ?
Nice.


#3

Please, try to access through http to discard (or confirm) problems with your https setup.

You can also check the permissions set in the owncloud's data folder. This could be also the reason of the forbidden error showing up.


#4

Its redirecting to https always, even If I try wirth http.

NO permission has been edited whatsoever, everything stays same.

The problem occurred right after SSL re issue only.


#5

Im able to login to admin and create users so SSL is valid of course.
But jist that files folders not able to access as it says forbidden.


#6

Its redirecting to https always, even If I try wirth http.

If you need to change the apache configuration so the browser doesn't redirect to https, feel free to do so. You can revert the changes after checking what happens.
The reason for this is that ownCloud will list the contents of the folder via webdav, so basically it will also make a request to the same domain with https. If the https certificate has any kind of problem or isn't recognized as valid, this could happen.
Post the log file. There should be information about what's happening.

NO permission has been edited whatsoever, everything stays same.

Proof please. The apache user NEEDS access to the ownCloud's folder. If you have configured the ownCloud data folder somewhere outside ownCloud, the apache user will also NEED access there.


#7

own cloud folder is /home


#8

Ok how do I simply let own cloud load from http and not https ?

I dont want it to be on https anyways.


#9

And there is no log.
Is there a specific own cloud log folder ?


#10

I dont want it to be on https anyways.

You WANT to be on https. This is just a temporary messure to detect possible failures with the https certificate.

Check your apache configuration (I'm assuming you're using apache as web server).

Is there a specific own cloud log folder ?

ownCloud usually logs in <owncloud-folder>/data/owncloud.log unless the data folder has been configured to be in another place.