Steps to reproduce
- Fresh Install ownCloud X Server Appliance on ESX
- start Enterprise trial
- Login to owncloud -> Admin page -> firewall, Internal Server Error instant prompt
Expected behaviour
file firewall setting page should be shown
Actual behaviour
Internal Server Error page instant prompt
Server configuration
Operating system:
ownCloud X (10.0.1) Server Appliance
Web server:
ownCloud X (10.0.1) Server Appliance
Database:
ownCloud X (10.0.1) Server Appliance
PHP version:
ownCloud X (10.0.1) Server Appliance
ownCloud version: (see ownCloud admin page)
ownCloud X (10.0.1) Server Appliance
Updated from an older ownCloud or fresh install:
fresh install
Where did you install ownCloud from:
ESX host
Signing status (ownCloud 9.0 and above):
Login as admin user into your ownCloud and access
http://example.com/index.php/settings/integrity/failed
paste the results into https://gist.github.com/ and puth the link here.No errors have been found.
The content of config/config.php:
Log in to the web-UI with an administrator account and click on
'admin' -> 'Generate Config Report' -> 'Download ownCloud config report'
This report includes the config.php settings, the list of activated apps
and other details in a well sanitized form.
or
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your ownCloud installation folder
*ATTENTION:* Do not post your config.php file in public as is. Please use one of the above
methods whenever possible. Both, the generated reports from the web-ui and from occ config:list
consistently remove sensitive data. You still may want to review the report before sending.
If done manually then it is critical for your own privacy to dilligently
remove *all* host names, passwords, usernames, salts and other credentials before posting.
You should assume that attackers find such information and will use them against your systems.List of activated apps:
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your ownCloud installation folder.Are you using external storage, if yes which one: local/smb/sftp/...
Are you using encryption: no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
LDAP configuration (delete this part if not used)
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your ownCloud installation folder
Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';
Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.Client configuration
Browser:
Operating system:
Logs
Web server error log
Insert your webserver log hereownCloud log (data/owncloud.log)
16T15:04:22+08:00","remoteAddr":"172.17.42.1","user":"owncloud","app":"index","method":"GET","url":"\/owncloud\/index.php\/settings\/admin?sectionid=firewall","
message":"Exception: {\"Exception\":\"Exception\",\"Message\":\"template file not found: template:settings\",\"Code\":0,\"Trace\":\"#0 \\\/var\\
\/www\\\/owncloud\\\/lib\\\/private\\\/legacy\\\/template.php(199): OC\\\\Template\\\\TemplateFileLocator->find('settings')Browser log
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...