"Precondition failed" error message trying to log on

Android
1

Actual behaviour

  • Tapping the Log in button returns the error: “Precondition failed”

Expected behaviour

  • Log on to the ownCloud server

Steps to reproduce

  1. Install ownCloud
  2. Try to log on

Can this problem be reproduced with the official owncloud server?
(url: https://demo.owncloud.org, user: test, password: test)
Don’t know.

Environment data

Android version: 9

Device model: Samsung A8

Stock or customized system:

ownCloud app version: 2.13.1

ownCloud server version: Unknown

Logs

Web server error log

User does not have access to server.

ownCloud log (data/owncloud.log)

User does not have access to server.

2

Just to make sure: I am using this account on other devices without trouble. On this device I was able to set up DavX with this account. So this is not an issue with credentials.

Thank you.

3

Hey,

maybe this existing thread about the same message helps you to pinpoint your issue? Issue logging in with my owncloud account using the Android client: Precondition failed

4

That is indeed the same error message, but a with different cause. I pulled up the status document from the server, here is the response:

{"installed":true,"maintenance":false,"needsDbUpgrade":false,"version":"14.0.6.0","versionstring":"14.0.6","edition":"","productname":"OwnDrive"}

Thank you.

5

Hey,

i think this could indeed explain the problem. It seems this is not an ownCloud installation (the latest ownCloud version is 10.2.1) so it could explain your seen issue.

1 Like
6

I currently access this server with the ownCloud client from Android 8 and Linux.

7

Hey,

maybe you can contact the OwnDrive provider asking for an Android app compatible with their product?