Issue logging in with my owncloud account using the Android client: Precondition failed

Actual behaviour

  • I cannot login : I have the following message “precondition failed”. Is there a way to get a more detailed log of the client app ?

Expected behaviour

  • I expect this client app to be able to connect to my account.

Steps to reproduce

  1. Type in the URL (message “secure connection established”)/ user name / password
  2. Click on “connect”
  3. Displays /!\ Precondition failed

Can this problem be reproduced with the official owncloud server? No
(url:, user: test, password: test)

Environment data

Android version: 6.0

Device model: Motorola E (2nd gen)

Stock or customized system: stock

ownCloud app version: 2.11.1

ownCloud server version: Unknown (this is a hosted solution)


Web server error log

Insert your webserver log here

ownCloud log (data/owncloud.log)

Insert your ownCloud log here


i think this information is quite important. From what i know you could append a “status.php” like e.g.:

to see which version the connected ownCloud instance is running.

@demetre check the release post how to access the the debug logs from the settings page:

1 Like

Thanks for your reply,

the json reply to status.php is the following:


As it seems, there was a migration to Nextcloud, which is probably the reason for this issue. I’ll try the nextcloud app…

Please consider this issue as closed since I was not aware of the server migration from owncloud to nextcloud. The nextcloud app is working fine.