Problem between owncloud and onlyoffice

Server
1

Hi,

I have a problem between owncloud and onlyoffice. I am sharing a folder with the company’s Active Directory users, but they can’t open the files stored in that folder within OnlyOffice. I get the following error:

{"reqId":"XPjo04ocQcSEGh@WrS44hwAAABg","level":3,"time":"2019-06-06T12:20:04+02:00","remoteAddr":"x.x.x.x","user":"xxxxxxxxx","app":"index","method":"GET","url":"\/owncloud\/index.php\/apps\/onlyoffice\/ajax\/config\/1615184?filePath=%2FDocuments%2Fwerwrwer.xlsx","message":"Exception: {\"Exception\":\"Error\",\"Message\":\"Call to undefined method OC\\\\Share20\\\\Share::getAttributes()\",\"Code\":0,\"Trace\":\"#0 [\\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/AppFramework\\\/Http\\\/Dispatcher.php(153)](file://var/www/html/owncloud/lib/private/AppFramework/Http/Dispatcher.php(153)): OCA\\\\Onlyoffice\\\\Controller\\\\EditorController->config(1615184, '\\\/Documents\\\/werw...', NULL, false)[file://n%231]\\n#1 [\\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/AppFramework\\\/Http\\\/Dispatcher.php(85)](file://var/www/html/owncloud/lib/private/AppFramework/Http/Dispatcher.php(85)): OC\\\\AppFramework\\\\Http\\\\Dispatcher->executeController(Object(OCA\\\\Onlyoffice\\\\Controller\\\\EditorController), 'config')[file://n%232]\\n#2 [\\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/AppFramework\\\/App.php(100)](file://var/www/html/owncloud/lib/private/AppFramework/App.php(100)): OC\\\\AppFramework\\\\Http\\\\Dispatcher->dispatch(Object(OCA\\\\Onlyoffice\\\\Controller\\\\EditorController), 'config')[file://n%233]\\n#3 [\\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/AppFramework\\\/Routing\\\/RouteActionHandler.php(46)](file://var/www/html/owncloud/lib/private/AppFramework/Routing/RouteActionHandler.php(46)): OC\\\\AppFramework\\\\App::main('OCA\\\\\\\\Onlyoffice\\\\\\\\...', 'config', Object(OC\\\\AppFramework\\\\DependencyInjection\\\\DIContainer), Array)[file://n%234]\\n#4 [\\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/private\\\/Route\\\/Router.php(342)](file://var/www/html/owncloud/lib/private/Route/Router.php(342)): OC\\\\AppFramework\\\\Routing\\\\RouteActionHandler->__invoke(Array)[file://n%235]\\n#5 [\\\/var\\\/www\\\/html\\\/owncloud\\\/lib\\\/base.php(909)](file://var/www/html/owncloud/lib/base.php(909)): OC\\\\Route\\\\Router->match('\\\/apps\\\/onlyoffic...')[file://n%236]\\n#6 [\\\/var\\\/www\\\/html\\\/owncloud\\\/index.php(54)](file://var/www/html/owncloud/index.php(54)): OC::handleRequest()[file://n%237]\\n#7 {main}\",\"File\":\"[\\\/var\\\/www\\\/html\\\/owncloud\\\/apps\\\/onlyoffice\\\/controller\\\/editorcontroller.php\](file://var/www/html/owncloud/apps/onlyoffice/controller/editorcontroller.php/)",\"Line\":503}"}

However, it does work when these same files are shared through a public link.

Any ideas?

Thanks

CentOS 7
Owncloud 10.0.10

CentOS 7
OnlyOffice Document Server 5.2.8

2

+1
I have same problem.

uname -a
Linux 4.15.0-51-generic #55-Ubuntu SMP Wed May 15 14:27:21 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux

ownCloud 10.0.3 (stable)

ONLYOFFICE 2.2.1

3

UPD:

I share folders to another users.
All works fine before updating onlyoffice and owncloud from store, not apt-get.

I can edit files only from Admin account. From other users all files in shared folders opens blank.
In users directory all files opens fine.

4

Hey,

if this issue started when updating the OnlyOffice app then i think it could make sense to open an issue to the developers of this app. As i don’t think that you can reach the app developer in this forums maybe you could post it at https://github.com/ONLYOFFICE/onlyoffice-owncloud/issues

Maybe you could also try the more recent version 10.2.0 of ownCloud as both versions looks quite outdated.

5

Hello tom2,
with the update to version 10.2.0 of owncloud, the problem has been solved. Thanks for everything.
A greeting.

1 Like
6

I updated my owncloud and all things starts work fine.
Thanx for support.

1 Like
7

Hey,

it seems this was an bug in the onlyoffice app https://github.com/ONLYOFFICE/onlyoffice-owncloud/issues/270 causing the app to only support ownCloud 10.2 and later and which got fixed by the app developer to support older versions again: