Problem to access owncloud

Hi guys,
Recently, when I log in to my cloud, after logging in does not load the files ... the page remains white (with only the command bar visible) if I click on "personal" or "users" it makes me see various data ...
how can I reshape it?

Please add screenshots, browser error console and server log - otherwise we cannot provide that much help

I encounter this problem with all browsers I use: safari, firefox and chrome...

looking at the server log I noticed this ...
Error PHP Argument 8 passed to OC\Core\Controller\AvatarController::__construct() must implement interface OCP\Files\Folder, null given, called in /var/www/owncloud/core/Application.php on line 97 and defined at /var/www/owncloud/core/Controller/AvatarController.php#88 2017-09-27T14:38:44+00:00

Which version are you using? Please consider upgrading to the latest version

I run updates every 15 days (I have installed owncloud on raspberry and I upgrade every 15 days)
it is currently: ownCloud 9.1.6 (stable)

10.0.3 is the latest and greatest :wink:

how do I need to upgrade?

https://doc.owncloud.com/server/10.0/admin_manual/maintenance/upgrade.html?highlight=upgrade#upgrade-options

I would recommend the manual upgrade

https://doc.owncloud.com/server/10.0/admin_manual/maintenance/manual_upgrade.html

1 Like

if you terminate the command: apt-get upgrade I get this message:

Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following packages have been kept back:
chromium-browser libgl1-mesa-dri owncloud-files pix-icons pix-plym-splash
pixel-wallpaper pprompt raspberrypi-ui-mods rpi-chromium-mods sonic-pi
wolfram-engine xserver-xorg-input-all
0 upgraded, 0 newly installed, 0 to remove and 12 not upgraded.

how do I force the updates of these files?

can you show me what you have in /etc/apt/sources.list.d/owncloud.list?

I suppose you are running Debian 8, right?

Rasbian, I used the command: aptitude full-upgrade, seems to be making updates, then you put the file you asked for me

I just did an upgrade from 9.1.6 to 10.0.3 with packages, I got the same error as you, and could upgrade using the full-upgrade command

after updating ...

the file owncloud.lost: deb http://download.owncloud.org/download/repositories/stable/Debian_8.0/ /

Is your apache server running?

Also try to access the ownCloud via http

Yes, installed apache server, redirects to https ...

can you comment out the redirect and try access your owncloud?

I do not remember how to proceed: P

https://doc.owncloud.com/server/10.0/admin_manual/configuration/server/harden_server.html?highlight=redirect#redirect-all-unencrypted-traffic-to-https

You have to edit your /etc/apache2/sites-enabled/000-default.conf

in the virtual host 80 section. just comment out the redirect part

either with the commented line, with the same line as the same error ...