Public Share not available?

Steps to reproduce

  1. Log into backend (as admin)
  2. Click “Files”
  3. Select a folders details
  4. Click on “Share”-Icon only shows option for private link share

Expected behaviour

I would like to share a folder publicly

Actual behaviour

Options for public share are not displayed at all.

Server configuration

Operating system:

Web server:

Database: MySQL 5.7

PHP version: 7.2

ownCloud version: 10.5.0 (stable)

Updated from an older ownCloud or fresh install: Updated older version

Where did you install ownCloud from: original website

Signing status (ownCloud 9.0 and above):
everything fine

The content of config/config.php:

$CONFIG = array (
‘instanceid’ => ‘XXXXX’,
‘passwordsalt’ => ‘XXXXX’,
‘secret’ => ‘XXXXX’,
‘trusted_domains’ =>
array (
0 => ‘’,
‘datadirectory’ => ‘/html/’,
‘overwrite.cli.url’ => ‘’,
‘dbtype’ => ‘mysql’,
‘version’ => ‘’,
‘dbname’ => ‘XXXXX’,
‘dbhost’ => ‘XXXXXX’,
‘dbtableprefix’ => ‘oc_’,
‘mysql.utf8mb4’ => true,
‘dbuser’ => ‘XXXXX’,
‘dbpassword’ => ‘XXXXX’,
‘logtimezone’ => ‘UTC’,
‘integrity.check.disabled’ => false,
‘apps_paths’ =>
array (
0 =>
array (
‘path’ => ‘/html/’,
‘url’ => ‘/apps’,
‘writable’ => false,
1 =>
array (
‘path’ => ‘/html/’,
‘url’ => ‘/apps-external’,
‘writable’ => true,
‘installed’ => true,
‘mail_domain’ => ‘’,
‘mail_from_address’ => ‘owncloud’,
‘mail_smtpmode’ => ‘php’,
‘theme’ => ‘’,
‘loglevel’ => 2,
‘maintenance’ => false,

List of activated apps:

Admin Config Report
Default encryption module
Provisioning API
Update notification
2-Factor Authentication
Brute-Force Protection

Are you using external storage, if yes which one: no

Are you using encryption: yes

Are you using an external user-backend, if yes which one: no

Client configuration

Browser: Firefox

Operating system: Windows 10

This must be enabled, see Settings->admin->Sharing, Allow users to share via link.


It is activated, but unfortunately it still doesn’t work.

I am not able to reproduce your issue in a fresh installation.
You need to provide a configreport and an ownCloud log at debug loglevel for further investigation.

1 Like

Here are some views for better understanding the problem:

Perhaps you have some kind of adblock enabled in your browser that blocks html elements that have the word share* in their name.

1 Like

Hey, unfortunately not. No ad blocker is active. There is no further element at this point in the source text either.

Like I said earlier:

Additionally you could have a look in the developer console of your browser if there are any obvious errors in the network tab.

1 Like

Now I can see it: the app “Share Files” seems to be missing or is disabled.


That was the problem. Thanks for the hint!