Share files using email link does not work, link show up white page

reported_app_bug
9.1.x
help

#1

Please help us by providing the following info. Before posting please also check the pinned "Known issues" threads and make sure that you're running the latest available version for your oC release: https://owncloud.org/changelog/

Steps to reproduce
1.Login to ownCloud Server
2.Go to share a file -> set share link -> fill up share link via email

Expected behaviour
The link should be deliver to a destination email
The file should be downloaded by using the email link

Actual behaviour
The delivered shared link by email does not work and a white page show up

Server configuration
Operating system: CentOS release 6.8
Web server: Apache 2.2.31
Database: MySQL 5.6.29-76.2
PHP version: 5.6.24
ownCloud version (see ownCloud admin page): ownCloud 9.1.0 (stable)
Updated from an older ownCloud or fresh install: fresh install
ownCloud log (data/owncloud.log, see https://central.owncloud.org/t/how-to-find-webserver-or-oc-logfile-enable-php-logfile/808):
DebugcoreSent mail to "Array
(
[flaviove@gmail.com] =>
)
" with subject "flaviove compartilhou »151523-roundcube_v2.7.0_build239.zip« com você"2016-09-14T00:49:42+00:00

Special configuration (external storage, external authentication, reverse proxy, server-side-encryption): No

Integrity status for oC9+

No errors have been found.

#2

Hi,

this is still missing:

without the matching logentry to this white page (which btw. means an internal server error which is definitely logged in your logfiles) its still not possible to help here.


#3

Ups! Sorry.
owncloud(1).log (133.8 KB)
There you go.
Thanx.


#4

You have quite a few issues in your logfile:

  1. Automatically populating $HTTP_RAW_POST_DATA is deprecated and will be removed in a future version. To avoid this warning set 'always_populate_raw_post_data' to '-1' in php.ini -> That is self explaining

  2. Undefined variable: data at notes app -> Always disable 3rdparty apps when having such issues

  3. Undefined index: id at mail app -> Always disable 3rdparty apps when having such issues

  4. failed to open stream: Permission denied at apps\/rainloop\/app\/rainloop\/v\/1.10.3.151\/app\/handle.php#56 -> Always disable 3rdparty apps when having such issues

So first get rid of the logentries by disabling all 3rdparty apps any by fixing the php.ini, then clear your logfile and try again.


#5

You are absolut right.
I desabled all 3rdparty apps and after that start enable one by one and testing it.
The problem was "Direct Menu 0.9.2 3rdparty app".
Now everything is up and running.

Thanx a lot.


#6

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