Steps to reproduce
1.Upgrade from 10.0.9 to 10.0.10
2.
3.
Expected behaviour
Market should work
Actual behaviour
Market does not open. I get following error on screen:
No marketplace connection: cURL error 77: error setting certificate verify locations: CAfile: /var/www/owncloud/data/files_external/rootcerts.crt CApath: /etc/ssl/certs
I have checked that there is a rootcerts.crt in that directory and that certificate is not empty
Server configuration
Operating system:
Ubuntu 16.04LTS
Web server:
Apache 2.4.18
Database:
mysql Ver 14.14 Distrib 5.7.23
PHP version:
7.0.32
ownCloud version: (see ownCloud admin page)
10.0.10
Updated from an older ownCloud or fresh install:
10.0.9
Where did you install ownCloud from:
from apt-get repository
Signing status (ownCloud 9.0 and above):
No errors have been found.
The content of config/config.php:
{
âsystemâ: {
âinstanceidâ: âoc5rl1d2bu5sâ,
âpasswordsaltâ: âREMOVED SENSITIVE VALUEâ,
âsecretâ: âREMOVED SENSITIVE VALUEâ,
âmemcache.localâ: â\OC\Memcache\APCuâ,
âtrusted_domainsâ: [
âREMOVED MY DOMAIN INFOâ
],
âdatadirectoryâ: â/var/www/owncloud/dataâ,
âoverwrite.cli.urlâ: âREMOVED MY DOMAIN INFOâ,
âdbtypeâ: âmysqlâ,
âversionâ: â10.0.10.4â,
âinstalledâ: true,
âlogtimezoneâ: âEurope/Helsinkiâ,
âlogfileâ: â/var/log/owncloud.logâ,
âloglevelâ: 2,
âlog_authfailipâ: true,
âmail_smtpmodeâ: âsmtpâ,
âmail_smtpauthtypeâ: âLOGINâ,
âmail_smtpauthâ: 1,
âmail_smtphostâ: âREMOVED SENSITIVE VALUEâ,
âmail_from_addressâ: âREMOVED SENSITIVE VALUEâ,
âmail_domainâ: âREMOVED SENSITIVE VALUEâ,
âmail_smtpportâ: â465â,
âmail_smtpnameâ: âREMOVED SENSITIVE VALUEâ,
âmail_smtppasswordâ: âREMOVED SENSITIVE VALUEâ,
âmail_smtpsecureâ: âsslâ,
âthemeâ: ââ,
âmaintenanceâ: false,
âdbnameâ: âowncloudâ,
âdbhostâ: â127.0.0.1â,
âdbuserâ: âREMOVED SENSITIVE VALUEâ,
âdbpasswordâ: âREMOVED SENSITIVE VALUEâ,
âcheck_for_working_htaccessâ: true,
âappstoreenabledâ: true,
âapps_pathsâ: [
{
âpathâ: â/var/www/owncloud/appsâ,
âurlâ: â/appsâ,
âwritableâ: true
}
],
âtrashbin_retention_obligationâ: âautoâ,
âupdatecheckerâ: false,
âhtaccess.RewriteBaseâ: â/â
}
}
List of activated apps:
Enabled:
- calendar: 1.6.0
- comments: 0.3.0
- configreport: 0.1.1
- dav: 0.4.0
- federatedfilesharing: 0.3.1
- federation: 0.1.0
- files: 1.5.1
- files_external: 0.7.1
- files_sharing: 0.11.0
- files_trashbin: 0.9.1
- files_versions: 1.3.0
- files_videoplayer: 0.9.8
- firstrunwizard: 1.1
- gallery: 16.1.0
- market: 0.2.5
- notifications: 0.3.5
- provisioning_api: 0.5.0
- systemtags: 0.3.0
- templateeditor: 0.3.1
- twofactor_totp: 0.4.4
- updatenotification: 0.2.1
Disabled: - encryption
- external
- user_external
Are you using external storage, if yes which one: local/smb/sftp/âŚ
NO
Are you using encryption: yes/no
NO
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/âŚ
NO
ownCloud log (data/owncloud.log)
{âreqIdâ:âJpEcBkAuT8jvkxrB2QrFâ,âlevelâ:3,âtimeâ:â2018-09-29T21:00:04+03:00â,âremoteAddrâ:"",âuserâ:"â",âappâ:âcoreâ,âmethodâ:"â",âurlâ:"â",âmessageâ:âError while running background job (class: OCA\Market\CheckUpdateBackgroundJob, arguments: ): {âExceptionâ:âOCP\\App\\AppManagerExceptionâ,âMessageâ:âNo marketplace connection: cURL error 77: error setting certificate verify locations:\n CAfile: \/var\/www\/owncloud\/data\/files_external\/rootcerts.crt\n CApath: \/etc\/ssl\/certsâ,âCodeâ:0,âTraceâ:â#0 \/var\/www\/owncloud\/apps\/market\/lib\/MarketService.php(512): OCA\\Market\\MarketService->httpGet(âhttps:\/\/marketpâŚâ)\n#1 \/var\/www\/owncloud\/apps\/market\/lib\/MarketService.php(393): OCA\\Market\\MarketService->queryData(âapps_10.0.10â, â\/api\/v1\/platforâŚâ)\n#2 \/var\/www\/owncloud\/apps\/market\/lib\/MarketService.php(219): OCA\\Market\\MarketService->getApps()\n#3 \/var\/www\/owncloud\/apps\/market\/lib\/MarketService.php(199): OCA\\Market\\MarketService->getAppInfo(âcalendarâ)\n#4 \/var\/www\/owncloud\/apps\/market\/lib\/MarketService.php(322): OCA\\Market\\MarketService->getAvailableUpdateVersion(âcalendarâ)\n#5 \/var\/www\/owncloud\/apps\/market\/lib\/CheckUpdateBackgroundJob.php(85): OCA\\Market\\MarketService->getUpdates()\n#6 \/var\/www\/owncloud\/lib\/private\/BackgroundJob\/Job.php(57): OCA\\Market\\CheckUpdateBackgroundJob->run(NULL)\n#7 \/var\/www\/owncloud\/lib\/private\/BackgroundJob\/TimedJob.php(53): OC\\BackgroundJob\\Job->execute(Object(OC\\BackgroundJob\\JobList), Object(OC\\Log))\n#8 \/var\/www\/owncloud\/cron.php(120): OC\\BackgroundJob\\TimedJob->execute(Object(OC\\BackgroundJob\\JobList), Object(OC\\Log))\n#9 {main}",âFileâ:"\/var\/www\/owncloud\/apps\/market\/lib\/MarketService.php",âLineâ:475}"}
Browser log
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...