For several weeks my desktop client ignores the main folders with cyrillic names and all they contain. This issue is only for one of the users. Other two have no problems.
Interestingly some folders, again with cyrillic names, were synced after I renamed the folder they were in.
Expected behaviour
Sync all folders and files within to the server and from the server
Actual behaviour
The client shows the folder as ignored with issue: “The filename cannot be encoded on your system.”
Steps to reproduce
- Rename folder …\ownCloud\Представяне to “Presentation”
- All files in it are uploaded
- Rename again to “Представяне”
- Client logs “Folder Presentation - deleted”
- In not synced tab there is Issue: “The filename cannot be encoded on your system.”
Server configuration
Shared hosting
Operating system: Linux
Web server: Apache 2.4.27
Database: mySQL
Server PHP version: 5.3.24
For ownCloud: 5.6
ownCloud version: latest - 10.0.10.4
Storage backend (external storage): -
Client configuration
Client version: 2.5.0
Operating system: Windows 7 profesional
OS language: english
Installation path of client: C:\Program Files (x86)\ownCloud
Logs
Client log output shows a lot of similar lines
10-12 11:00:09:037 [ info sync.csync.updater ]: cannot encode За принтиране to local encoding 2252
- Client logfile: Output of
owncloud --logwindow
orowncloud --logfile log.txt
(On Windows usingcmd.exe
, you might need to firstcd
into the ownCloud directory)
(See also http://doc.owncloud.org/desktop/2.2/troubleshooting.html#client-logfile )
I hope this is enough to understand the problem.