I have some users that get a time-out in their IOS-app. And I have some that get an empty folder on their Android app. I am not sure whether it is the same reason.
But both can login in the desktop-application and by using a web-browser. And other accounts do work nicely, even on the same devices.
The LDAP Server is a Microsoft Active Directory
I already tried a maintenance:repair and a user:sync.
Yes, since updates include fixes for bugs, you know.
oC developers don’t just throw out updates because they feel like it, but because bugs are being fixed and patches released.
When you open a new topic in this forum you are presented with a template, the more you fill out the less questions about your system you will be asked.
Several users can use it through their mobile network. Only a very few get this problems. And I have no clue what might be the difference.
I had the idea it might be related to the token-based authentication used by the desktop-application. But I deleted all tokens without any change. BTW: How do I force the desktop-app to use tokens? Some installations do ask for a tokes, others don’t.
One user still had issues and I optimized some settings like the allowed run-time and the maximum used memory in php.ini . I am not sure whether this was related as I had no control over his device at that time.
But now all my users can work again. I think the disable/enable somehow solved the issue.