Some user can not see homepage ad add-button

I have:
Owncloud 10.0.10.4
Ubuntu 16.0.4
Apache 2.4.18
PHP 7.0.33
MySQL 5.7.31
I upgraded server fom 8.2.11 to 10.0.10 manually.
After upgrade, some AD users user cannot see “+” button and empty hope page evet there are some files shown on /data directory of user (SSH)
Here is my app list:

  • activity: 2.4.2
  • calendar: 1.6.4
  • comments: 0.3.0
  • configreport: 0.1.1
  • contacts: 1.5.5
  • dav: 0.4.0
  • federatedfilesharing: 0.3.1
  • federation: 0.1.0
  • files: 1.5.1
  • files_external: 0.7.1
  • files_pdfviewer: 0.11.0
  • files_sharing: 0.11.0
  • files_texteditor: 2.3.0
  • files_textviewer: 1.0.3
  • files_trashbin: 0.9.1
  • files_versions: 1.3.0
  • files_videoplayer: 0.9.8
  • gallery: 16.1.1
  • market: 0.4.0
  • provisioning_api: 0.5.0
  • systemtags: 0.3.0
  • tasks: 0.9.7
  • templateeditor: 0.4.0
  • updatenotification: 0.2.1
  • user_ldap: 0.13.0

There is no web server or owncloud log about that

Can you help me?