Some users can´t logon into owncloud: Ldap problem

ldap

#1

I use version 9.1.0 of owncloud. About fifteen days ago I have problems with ldap. Some users are not able to log into owncloud. It keeps trying to validate and does not leave the screen. I inform that in the test login name, in the Access Attributes tab in the LDAP configuration, we put the login of those users that are not working and when requesting Verify Settings, returns that the user was found and verified settings. I see in the log that the search limit on ldap is 500.

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Steps to reproduce

  1. Valid user logging into owncloud.
  2. Stay at the same screen
  3. Time out

Expected behaviour

Tell us what should happen: User come in into owncloud

Actual behaviour

Tell us what happens instead: User can’t logging

Server configuration

Operating system: Red Hat Enteprise Linux Server 7.4

Web server: apache 2.4

Database: mysql

PHP version: 5.6

ownCloud version: (see ownCloud admin page): 9.1.0

Updated from an older ownCloud or fresh install: Fresh install

Login as admin user into your ownCloud and access 
http://example.com/index.php/settings/integrity/failed 
paste the results into https://gist.github.com/ and puth the link here.

No errors have been found.

The content of config/config.php:


#2

Update to one of the latest versions. 9.1.0 is no longer supported and it’s quite outdated. There have been several changes around LDAP in the newer versions, so your problem might be solved already.
You might also need to update the PHP version. I think OC 10.1.1 still works with PHP 5.6, but it’s recommended to update to PHP 7.1