Steps to reproduce
1.Create a file
2.Make changes to it in text editor
3.Eventually the error will occur
Expected behaviour
Should always be able to open a text file
Actual behaviour
When clicking the file the error pops up after a brief empty “window” where the text editor usually is.
If the file is shared with a different user then it can be opened by the other user, usually.
The file can be downloaded.
Changing it by the other user does not resolve the problem, nor does restoring an old version.
Moving it to the “Notes” folder makes it available to the Notes app.
Worked like a charm before I updated, but I cannot remember which version it was from - I updated both owncloud, text editor and the underlying ubuntu from 21.10 to 22.04.
Server configuration
Operating system:
Ubuntu 22.04.2 LTS
Web server:
2.4.57
Database:
mysql 5.8
PHP version:
7.4.33
ownCloud version: (see ownCloud admin page)
version: 10.11.0.6
versionstring: 0.11.0
edition: Community
text editor: 2.5.1
Updated from an older ownCloud or fresh install:
Updated
Where did you install ownCloud from:
Downloaded from owncloud
Signing status (ownCloud 9.0 and above):
No errors have been found.
The content of config/config.php:
{
“system”: {
“passwordsalt”: “REMOVED SENSITIVE VALUE”,
“secret”: “REMOVED SENSITIVE VALUE”,
“trusted_domains”: [
“localhost”,
“192.168.8.6”,
“192.168.9.6”,
“85.191.93.54”,
“cloud.jagular.dk”
],
“datadirectory”: “/var/www/owncloud/data”,
“overwrite.cli.url”: “http://localhost”,
“dbtype”: “mysql”,
“version”: “10.11.0.6”,
“dbname”: “owncloud”,
“dbhost”: “localhost”,
“dbtableprefix”: “oc_”,
“mysql.utf8mb4”: true,
“dbuser”: “REMOVED SENSITIVE VALUE”,
“memcache.local”: “\OC\Memcache\APCu”,
“memcache.locking”: “\OC\Memcache\APCu”,
“filelocking.enabled”: true,
“dbpassword”: “REMOVED SENSITIVE VALUE”,
“logtimezone”: “UTC”,
“apps_paths”: [
{
“path”: “/var/www/owncloud/apps”,
“url”: “/apps”,
“writable”: false
},
{
“path”: “/var/www/owncloud/apps-external”,
“url”: “/apps-external”,
“writable”: true
}
],
“installed”: true,
“instanceid”: “ockrpi07ba6o”,
“mail_domain”: “REMOVED SENSITIVE VALUE”,
“mail_from_address”: “REMOVED SENSITIVE VALUE”,
“mail_smtpmode”: “smtp”,
“mail_smtpauthtype”: “LOGIN”,
“mail_smtpsecure”: “tls”,
“mail_smtphost”: “REMOVED SENSITIVE VALUE”,
“mail_smtpauth”: 1,
“mail_smtpport”: “587”,
“mail_smtpname”: “REMOVED SENSITIVE VALUE”,
“mail_smtppassword”: “REMOVED SENSITIVE VALUE”,
“updater.secret”: “REMOVED SENSITIVE VALUE”,
“loglevel”: 0,
“logdateformat”: “F d, Y H:i:s”,
“maintenance”: false,
“allow_user_to_change_mail_address”: “”
}
}
List of activated apps:
Enabled:
- calendar:
- Version: 2.0.0
- Path: /var/www/owncloud/apps-external/calendar
- comments:
- Version: 0.3.0
- Path: /var/www/owncloud/apps/comments
- configreport:
- Version: 0.2.1
- Path: /var/www/owncloud/apps/configreport
- contacts:
- Version: 1.5.5
- Path: /var/www/owncloud/apps-external/contacts
- dav:
- Version: 0.7.0
- Path: /var/www/owncloud/apps/dav
- federatedfilesharing:
- Version: 0.5.0
- Path: /var/www/owncloud/apps/federatedfilesharing
- federation:
- Version: 0.1.0
- Path: /var/www/owncloud/apps/federation
- files:
- Version: 1.5.2
- Path: /var/www/owncloud/apps/files
- files_external:
- Version: 0.9.0
- Path: /var/www/owncloud/apps/files_external
- files_mediaviewer:
- Version: 1.0.5
- Path: /var/www/owncloud/apps/files_mediaviewer
- files_pdfviewer:
- Version: 1.0.1
- Path: /var/www/owncloud/apps-external/files_pdfviewer
- files_sharing:
- Version: 0.14.0
- Path: /var/www/owncloud/apps/files_sharing
- files_texteditor:
- Version: 2.5.1
- Path: /var/www/owncloud/apps-external/files_texteditor
- files_trashbin:
- Version: 0.9.1
- Path: /var/www/owncloud/apps/files_trashbin
- files_versions:
- Version: 1.3.0
- Path: /var/www/owncloud/apps/files_versions
- firstrunwizard:
- Version: 1.2.0
- Path: /var/www/owncloud/apps/firstrunwizard
- market:
- Version: 0.7.0
- Path: /var/www/owncloud/apps/market
- notes:
- Version: 2.0.6
- Path: /var/www/owncloud/apps-external/notes
- notifications:
- Version: 0.5.4
- Path: /var/www/owncloud/apps/notifications
- provisioning_api:
- Version: 0.5.0
- Path: /var/www/owncloud/apps/provisioning_api
- systemtags:
- Version: 0.3.0
- Path: /var/www/owncloud/apps/systemtags
- tasks:
- Version: 0.9.7
- Path: /var/www/owncloud/apps-external/tasks
- updatenotification:
- Version: 0.2.1
- Path: /var/www/owncloud/apps/updatenotification
Disabled:
- encryption:
- Path: /var/www/owncloud/apps/encryption
- external:
- Path: /var/www/owncloud/apps/external
- user_external:
- Path: /var/www/owncloud/apps/user_external
Are you using external storage, if yes which one: local/smb/sftp/…
No
Are you using encryption: yes/no
No
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/…
No
Client configuration
Browser:
Firefox, Chrome, Chromium, Samsung Web etc.
Operating system:
Android, Linux
Logs
Nothing in logs - please help debug!
Web server error log
Nothing in logs - please help debug!
ownCloud log (data/owncloud.log)
Nothing useful in log - please help debug!