Expected behaviour
Windows Owncloud client 2.7.6 should install and run.
Actual behaviour
Error message:
The installer fails with this message:
“This installation package is not supported by this processor type. Contact your product vendor.”
Steps to reproduce
- run Parallels desktop on an Intel-based Mac OSX
- run a Windows 10 guest OS
- run the owncloud client installer
- wonder why Intel is not a supported processor type
Server configuration
-----> Owncloud server info irrelevant, client won’t install on windows.
Operating system:
Web server:
Database:
PHP version:
ownCloud version:
Storage backend (external storage):
Client configuration
Client version: 2.7.6
Operating system: Windows 10 Pro running as a guest OS on Mac Parallels Desktop
in Windows, CPU reports as: Intel® Core™ i5-1038NG7 CPU @ 2.00GHz 2.00 GHz
The host OS is OSX “Big Sur” 11.2.3 on 2ghz Quad-Core Intel Core i5
Parallels Desktop 16 for Mac “pro edition”
Version 16.1.3 (49160)
OS language: English (US)
Qt version used by client package (Linux only, see also Settings dialog):
Client package (From ownCloud or distro) (Linux only):
Installation path of client:
Logs
Please use Gist (https://gist.github.com/) or a similar code paster for longer
logs.
Template for output < 10 lines
-
Client logfile: Output of
owncloud --logwindow
orowncloud --logfile log.txt
(On Windows usingcmd.exe
, you might need to firstcd
into the ownCloud directory)
(See also http://doc.owncloud.org/desktop/2.2/troubleshooting.html#client-logfile ) -
Web server error log:
-
Server logfile: ownCloud log (data/owncloud.log):