When uploading, modifying or deleting a file in the SFTP external storage the log is spammed with the message below. This doesn’t seem to have user facing consequences, but in a very large installation the logs become huge. Happens both when using the web interface and a desktop client.
We recently updated from 10.3.2 to 10.13.4, and PHP went from 7.2 to 7.4. The issue didn’t seem to exist with the old version.
"remoteAddr":"XXX","user":"testuser","app":"PHP","method":"PUT","url":"\/remote.php\/dav\/files\/testuser\/SFTP\/New%20folder\/testfile.jpg","message":"Trying to access array offset on value of type bool at \/owncloud\/webapp\/owncloud-10.13.4\/apps\/files_external\/lib\/Lib\/Storage\/SFTP.php#325"
"remoteAddr":"XXX","user":"testuser","app":"PHP","method":"PUT","url":"\/remote.php\/dav\/files\/testuser\/SFTP\/New%20folder\/testfile.jpg","message":"Trying to access array offset on value of type bool at \/owncloud\/webapp\/owncloud-10.13.4\/apps\/files_external\/lib\/Lib\/Storage\/SFTP.php#331"
Steps to reproduce
- Set up SFTP storage with the files_external app
- Upload some files into the SFTP directory, either via the web interface or a desktop app
- The operation completes but the log is spammed with the error
Expected behaviour
No error should be logged
Actual behaviour
The log is spammed with the error above:
Server configuration
Operating system:
Rocky Linux 8.8
Web server:
Apache 2.4.37
Database:
Mysql 10.11.6
PHP version:
7.4
ownCloud version: (see ownCloud admin page)
10.13.4.1
Updated from an older ownCloud or fresh install:
Updated from 10.3.2
Where did you install ownCloud from:
Installed manually using the minimal server package from website
Signing status (ownCloud 9.0 and above):
Login as admin user into your ownCloud and access
paste the results into https://gist.github and puth the link here.
No errors have been found.
The content of config/config.php:
‘instanceid’ => ‘xxx’,
‘passwordsalt’ => ‘xxx’,
‘secret’ => ‘xxx’,
‘trusted_domains’ =>
array (
0 => ‘ourdomain’,
),
‘datadirectory’ => ‘/owncloud/data-production’,
‘overwrite.cli.url’ => ‘ourdomain’,
‘dbtype’ => ‘mysql’,
‘version’ => ‘10.13.4.1’,
‘dbname’ => ‘cloud_dev’,
‘dbhost’ => ‘xxxx’,
‘dbtableprefix’ => ‘oc_’,
‘dbuser’ => ‘user’,
‘dbpassword’ => ‘passwd’,
‘installed’ => true,
‘mail_smtpmode’ => ‘smtp’,
‘mail_from_address’ => ‘NOREPLY’,
‘mail_domain’ => ‘ourdomain’,
‘mail_smtphost’ => ‘internalmailrelay.ourdomain’,
‘mail_smtpport’ => ‘25’,
‘forcessl’ => true,
‘ldapIgnoreNamingRules’ => false,
‘loglevel’ => 3,
‘logtimezone’ => ‘UTC’,
‘knowledgebaseenabled’ => false,
‘maintenance’ => false,
‘filelocking.enabled’ => true,
‘memcache.distributed’ => ‘\OC\Memcache\Redis’,
‘memcache.local’ => ‘\OC\Memcache\Redis’,
‘memcache.locking’ => ‘\OC\Memcache\Redis’,
‘redis’ =>
array (
‘host’ => ‘/var/run/redis/redis.sock’,
‘port’ => 0,
),
‘trashbin_retention_obligation’ => ‘auto’,
‘integrity.ignore.missing.app.signature’ =>
array (
0 => ‘theme-ours’,
),
‘allow_user_to_change_mail_address’ => ‘’
Log in to the web-UI with an administrator account and click on
'admin' -> 'Generate Config Report' -> 'Download ownCloud config report'
This report includes the config.php settings, the list of activated apps
and other details in a well sanitized form.
or
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your ownCloud installation folder
*ATTENTION:* Do not post your config.php file in public as is. Please use one of the above
methods whenever possible. Both, the generated reports from the web-ui and from occ config:list
consistently remove sensitive data. You still may want to review the report before sending.
If done manually then it is critical for your own privacy to dilligently
remove *all* host names, passwords, usernames, salts and other credentials before posting.
You should assume that attackers find such information and will use them against your systems.
List of activated apps:
- activity:
- Version: 2.7.2
- Path: /owncloud/webapp/owncloud-10.13.4/apps/activity
- comments:
- Version: 0.3.0
- Path: /owncloud/webapp/owncloud-10.13.4/apps/comments
- configreport:
- Version: 0.2.2
- Path: /owncloud/webapp/owncloud-10.13.4/apps/configreport
- dav:
- Version: 0.7.0
- Path: /owncloud/webapp/owncloud-10.13.4/apps/dav
- federatedfilesharing:
- Version: 0.5.0
- Path: /owncloud/webapp/owncloud-10.13.4/apps/federatedfilesharing
- federation:
- Version: 0.1.0
- Path: /owncloud/webapp/owncloud-10.13.4/apps/federation
- files:
- Version: 1.6.0
- Path: /owncloud/webapp/owncloud-10.13.4/apps/files
- files_external:
- Version: 0.9.0
- Path: /owncloud/webapp/owncloud-10.13.4/apps/files_external
- files_mediaviewer:
- Version: 1.0.5
- Path: /owncloud/webapp/owncloud-10.13.4/apps/files_mediaviewer
- files_sharing:
- Version: 0.14.0
- Path: /owncloud/webapp/owncloud-10.13.4/apps/files_sharing
- files_texteditor:
- Version: 2.6.1
- Path: /owncloud/webapp/owncloud-10.13.4/apps/files_texteditor
- files_trashbin:
- Version: 0.9.1
- Path: /owncloud/webapp/owncloud-10.13.4/apps/files_trashbin
- files_versions:
- Version: 1.3.0
- Path: /owncloud/webapp/owncloud-10.13.4/apps/files_versions
- firstrunwizard:
- Version: 1.3.0
- Path: /owncloud/webapp/owncloud-10.13.4/apps/firstrunwizard
- market:
- Version: 0.8.0
- Path: /owncloud/webapp/owncloud-10.13.4/apps/market
- notifications:
- Version: 0.6.0
- Path: /owncloud/webapp/owncloud-10.13.4/apps/notifications
- provisioning_api:
- Version: 0.5.0
- Path: /owncloud/webapp/owncloud-10.13.4/apps/provisioning_api
- systemtags:
- Version: 0.3.0
- Path: /owncloud/webapp/owncloud-10.13.4/apps/systemtags
- theme-ours:
- Version: 1.0.3
- Path: /owncloud/webapp/owncloud-10.13.4/apps/theme-uoe
- user_ldap:
- Version: 0.18.0
- Path: /owncloud/webapp/owncloud-10.13.4/apps/user_ldap
Disabled:
- encryption:
- Path: /owncloud/webapp/owncloud-10.13.4/apps/encryption
- external:
- Path: /owncloud/webapp/owncloud-10.13.4/apps/external
- updatenotification:
- Path: /owncloud/webapp/owncloud-10.13.4/apps/updatenotification
- user_external:
- Path: /owncloud/webapp/owncloud-10.13.4/apps/user_external
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your ownCloud installation folder.
Are you using external storage, if yes which one: local/smb/sftp/…
SFTP
Are you using encryption: yes/no
NO
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/…
LDAP
LDAP configuration (delete this part if not used)
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your ownCloud installation folder
Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';
Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
Client configuration
Browser:
Operating system:
Logs
Web server error log
Insert your webserver log here
ownCloud log (data/owncloud.log)
Insert your ownCloud log here
Browser log
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...