Steps to reproduce
- Go to ownCloud site via web.
- Choose a file bigger than 2 Gigabytes.
- Download the file.
Alternative way
Using Desktop App 2.11.1
- Open windows file explorer
- Choose a file bigger than 2 Gigabytes on the local
- Right click on the file
- Click on “Always keep on this device” option
Expected behaviour
Download a file greater than 2 Gigabytes successfully.
Actual behaviour
Via web: Once the file achieves 2GB the browser shows an error. Any retry ends up in the say error.
This behaviour is reproduced under Firefox, Edge and Chrome browsers.
Desktop client: Once the file achieves 2GB an error ocurrs: Closed connection.
No errors found in logs.
Server configuration
Operating system: Debian buster
Linux raspberry 5.10.103-v7+ #1529 SMP Tue Mar 8 12:21:37 GMT 2022 armv7l GNU/Linux
Web server:
Server version: Apache/2.4.38 (Raspbian)
Server built: 2022-06-20T19:03:00
Database:
mariadb Ver 15.1 Distrib 10.3.36-MariaDB, for debian-linux-gnueabihf (armv8l) using readline 5.2
PHP version:
PHP 7.3.31-1~deb10u1 (cli) (built: Oct 24 2021 15:18:08) ( NTS )
ownCloud version: 10.11.0
Updated from an older ownCloud or fresh install:
Update from 10.10
Where did you install ownCloud from:
Signing status (ownCloud 9.0 and above):
The content of config/config.php:
{
"basic": {
"license key": "***REMOVED SENSITIVE VALUE***",
"date": "Wed, 09 Nov 2022 21:04:20 +0000",
"ownCloud version": "10.11.0.6",
"ownCloud version string": "10.11.0",
"ownCloud edition": "Community",
"server OS": "Linux",
"server OS version": "Linux raspberry 5.10.103-v7+ #1529 SMP Tue Mar 8 12:21:37 GMT 2022 armv7l",
"server SAPI": "apache2handler",
"webserver version": "Apache\/2.4.38 (Raspbian)",
"hostname": "mysite.com",
"logged-in user": "Admin"
},
"stats": {
"users": {
"Database": {
"total_count": 5,
"guest_count": 0,
"seen": 5,
"logged in (30 days)": 2
}
},
"groups": {
"OC\\Group\\Database": 2
}
},
"config": {
"instanceid": "oc1dmekxq9gz",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"192.168.1.111",
"other.name.com",
"second.name.com",
"mysite.com"
],
"datadirectory": "\/u01\/owncloud\/data",
"overwrite.cli.url": "http:\/\/mysite.com\/owncloud",
"dbtype": "mysql",
"version": "10.11.0.6",
"logtimezone": "UTC",
"installed": true,
"mail_smtpmode": "smtp",
"mail_smtpsecure": "tls",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtpauthtype": "LOGIN",
"mail_smtpauth": 1,
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "587",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"asset-pipeline.enabled": false,
"loglevel": 2,
"maintenance": false,
"dbname": "owncloud",
"dbhost": "127.0.0.1",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"htaccess.RewriteBase": "\/owncloud",
"filelocking.enabled": true,
"memcache.locking": "\\OC\\Memcache\\Redis",
"memcache.local": "\\OC\\Memcache\\APCu",
"redis": {
"host": "\/var\/run\/redis\/redis.sock",
"port": 0,
"dbindex": 0,
"password": "***REMOVED SENSITIVE VALUE***",
"timeout": 1.5
},
"theme": "",
"upgrade.automatic-app-update": true,
"allow_user_to_change_mail_address": ""
},
"phpinfo": {
"apache2handler": {
"Apache Version": "Apache\/2.4.38 (Raspbian)",
"Apache API Version": "20120211",
"Server Administrator": "webmaster@localhost",
"Hostname:Port": "mysite.com:0",
"User\/Group": "www-data(33)\/33",
"Max Requests": "Per Child: 0 - Keep Alive: on - Max Per Connection: 100",
"Timeouts": "Connection: 300 - Keep-Alive: 5",
"Virtual Server": "Yes",
"Server Root": "\/etc\/apache2",
"Loaded Modules": "core mod_so mod_watchdog http_core mod_log_config mod_logio mod_version mod_unixd mod_access_compat mod_alias mod_auth_basic mod_authn_core mod_authn_file mod_authz_core mod_authz_host mod_authz_user mod_autoindex mod_deflate mod_dir mod_env mod_filter mod_headers mod_mime prefork mod_negotiation mod_php7 mod_proxy mod_proxy_http mod_reqtimeout mod_rewrite mod_setenvif mod_socache_shmcb mod_ssl mod_status",
"engine": "1",
"last_modified": "0",
"xbithack": "0"
},
}
List of activated apps:
**Are you using external storage, if yes which one:**no
Are you using encryption: no
Client configuration
Browser:
Firefox 106.0.5
Operating system:
Windows 10
Logs
Web server error log
No errors in the log
ownCloud log (data/owncloud.log)
No errors in the log
#### Browser log
Insert your browser log here, this could for example include: