Please help us by providing the following info. Before posting please also check the pinned "Known issues" threads and make sure that you're running the latest available version for your oC release: https://owncloud.org/changelog/
Steps to reproduce
1. Select a file or files to download
2. Download to Computer or Android Client
3. Download gets to around 80 - 90 % then fails
Operating system: Ubuntu 14 LTS (Fully upto date)
ownCloud version (see ownCloud admin page):
Updated from an older ownCloud or fresh install:Updated from 9.0
ownCloud log (data/owncloud.log, see https://central.owncloud.org/t/how-to-find-webserver-or-oc-logfile-enable-php-logfile/808):
Special configuration (external storage, external authentication, reverse proxy, server-side-encryption):
Storage is external on SMB shares.
I have quite a strange one here with regards to downloading files over the internet from my Owncloud box whereby the downloads fail when they get to about 80 or 90% during testing. (Around 2-3MB Pdf's)
Locally, when logged into my Owncloud server on my LAN and downloading, it iworks perfectly, however, accessing via the Internet the downloads are failing. This would appear to rule out my Owncloud install, my SMB share etc as its working fine on the LAN.
It cant be the firewall as it wouldn't work at all, I see nothing on my router to indicate an issue, packet loss on the WAN link is 0% according to my pfSense box. I did have snort and PFBlockerNG running on my router also but disabling them makes no difference.
The owncloud.log file, despite being set to log full logging, shows nothing during the time i browse my box via the android app and whilst downloading / failing, however the log file is updating with other things. I used tail -f owncloud.log to observe it during the download testing. Note - i've also tried downloading from my work computer via the internet (VPN to work) and this also fails at the same point.
Apache error logs show nothing.
And when uploading to other sites - imgur, Google etc - i have no issues so i don't think its my WAN connections upload.
Can anyone help to point me towards some more troubleshooting that i can do here?