Unable to sync picture folder on mac

nano1994 · October 7, 2019, 8:06pm

Expected behaviour

Upload the entire folder

Actual behaviour

Owncloud shows the error message “no permissions”
If I use a folder inside the picture folder it works.

Steps to reproduce

Server configuration

Operating system: Docker

ownCloud version: latest

Storage backend (external storage):

Client configuration

Client version: latest

Operating system: Mac OS Mojave 10.14.6

OS language:

Qt version used by client package (Linux only, see also Settings dialog):

Client package (From ownCloud or distro) (Linux only):

Installation path of client:

Logs

Please use Gist (https://gist.github.com/) or a similar code paster for longer
logs.

Template for output < 10 lines

Client logfile: Output of owncloud --logwindow or owncloud --logfile log.txt
(On Windows using cmd.exe, you might need to first cd into the ownCloud directory)
(See also http://doc.owncloud.org/desktop/2.2/troubleshooting.html#client-logfile )
Web server error log:
Server logfile: ownCloud log (data/owncloud.log):

eneubauer · October 8, 2019, 10:52am

Hi,
A good start would be to have a look in the client logs. You should be able to get them by hitting F12 while having the main client window open, more information here: https://doc.owncloud.org/desktop/2.5/troubleshooting.html#obtaining-the-client-log-file
Also which version of the client are you using? This post template, when creating a new topic is really there to be filled out, so we have all information in order to be able to help you as fast as possible.
Thanks,

nano1994 · October 8, 2019, 2:14pm

Thanks.
I think he gets in trouble while trying to access the Mac picture library as you can see in the logs.

 10-08 16:11:57:462 [ info sync.csync.updater ]:	file: Fotos-Mediathek.photoslibrary, instruction: INSTRUCTION_NEW <<=
10-08 16:11:57:463 [ warning sync.csync.updater ]:	opendir failed for /Users/philippkayser/Pictures/Fotos-Mediathek.photoslibrary - errno 1
10-08 16:12:00:997 [ warning sync.engine ]:	ERROR during  csync_update :  "Keine Rechte"

nano1994 · October 8, 2019, 2:16pm

If I give owncloud full hdd-permissions in privacy it works.

tom42 · October 8, 2019, 4:05pm

Hey,

nice information. So it looks like the permission issues are originating from the operating system and there is not much the owncloud client can do or am i wrong?

jnweiger · October 8, 2019, 4:36pm

Hmm. I had assumed read permissions are sufficient. We are discussing an upload here. Correct?