Unknow Error on Image Upload, strange behaviour

hosting

#1

Steps to reproduce

  1. Upload image on folder with name “Images”
  2. folder path: home/images

Expected behaviour

Tell us what should happen
Upload the image file

Actual behaviour

Tell us what happens instead
Start the upload procedure and finish with an “Unknown error “error” uploading file”

Server configuration

Operating system:

Hosting Package Yearly Ultimate
Server Name sv76
cPanel Version 74.0 (build 9)
Apache Version 2.2.29
PHP Version 5.3.29
MySQL Version 5.6.41-cll-lve
Architecture x86_64
Operating System linux
Shared IP Address 185.27.133.5
Path to Sendmail /usr/sbin/sendmail
Path to Perl /usr/bin/perl
Perl Version 5.10.1
Kernel Version 2.6.32-896.16.1.lve1.4.51.el6.x86_64

ownCloud version: (see ownCloud admin page)
10.0.10 (stable)
Updated from an older ownCloud or fresh install:
Fresh Install
Where did you install ownCloud from:
Softacolous
Signing status (ownCloud 9.0 and above):

Login as admin user into your ownCloud and access 
http://example.com/index.php/settings/integrity/failed 
paste the results into https://gist.github.com/ and puth the link here.

Log in to the web-UI with an administrator account and click on
'admin' -> 'Generate Config Report' -> 'Download ownCloud config report'
This report includes the config.php settings, the list of activated apps
and other details in a well sanitized form.

link of config report: https://cloud.fidatek.cf/index.php/s/Ab2NgBrzgxLN7RY

*ATTENTION:* Do not post your config.php file in public as is. Please use one of the above
methods whenever possible. Both, the generated reports from the web-ui and from occ config:list
consistently remove sensitive data. You still may want to review the report before sending.
If done manually then it is critical for your own privacy to dilligently
remove *all* host names, passwords, usernames, salts and other credentials before posting.
You should assume that attackers find such information and will use them against your systems.

List of activated apps:

If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your ownCloud installation folder.

Are you using external storage, if yes which one: local/smb/sftp/…
no
Are you using encryption: yes/no
no
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/…
no

LDAP configuration (delete this part if not used)

With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your ownCloud installation folder

Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';


Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.

Client configuration

Browser:
chrome
Operating system:
windows 10 pro

Logs

Web server error log

Insert your webserver log here

ownCloud log (data/owncloud.log)

Insert your ownCloud log here

Browser log

Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log 
c) ...

#2

Hey,

maybe this missing info could give some insights into your issue?


#3

link for Web Server log: https://cloud.fidatek.cf/index.php/s/1Or6lDT6a5jYSUE
link for ownCloud log: https://cloud.fidatek.cf/index.php/s/KQoKhUnynCcsOkG

thanks for help


#4

link for config report: https://cloud.fidatek.cf/index.php/s/Ab2NgBrzgxLN7RY


#5

Hey,

the logfiles looks quite huge. Maybe its better to empty them and then upload a new file to get the error triggered. Afterwards you can search for the messages happened during at the links below to see if you can find similar issues/threads:

https://central.owncloud.org/search